ASSISTANT MANAGER IN TRAINING (Elyria)

Assistant Manager

The Assistant Manager guides store staff to provide an exceptional guest experience through merchandising, pricing, and maintaining store cleanliness and organization. The Assistant Manager ensures the adherence of all Company / Store policies, including loss prevention, age-restricted sales, and brand and image standards. In the absence of the Store Manager, the Assistant Manager is required to assume the duties and responsibilities of the Store Manager.

Principle Responsibilities :

• Ensure that each guest receives outstanding service by providing a welcoming and friendly environment which includes greeting and thanking every guest and encouraging all staff to do the same.
• Execute True North Ready duties and ensure that all shifts are meeting the True North Ready Standards.
• Maintain an awareness of monthly promotions, sale merchandise and advertisements, and communicate them to entire staff. Complete monthly blitz execution as needed.
• Receive deliveries from vendors and verify accuracy of inventory along with authorization in price book.
• Address staff compliance issues as needed, both directly and by bringing issues to the Store Manager. Review video to confirm policy compliance on all shifts.
• Assist with the recruiting of new staff, as well as the training and development of all employees.
• Properly address any guest issues or complaints and escalate to the Store Manager when appropriate.
• Audit for accuracy all shift reports from the previous day. Correct as necessary and train or retrain as appropriate.
• Complete competitor price surveys and execute price changes.
• Run daily reports, reconcile shift sheets, complete e-store reporting, and prepare and transport bank deposit.
• Perform seasonal duties as needed, such as shoveling of snow on walkways and around pumps, as well as painting of exterior and interior surfaces.

Essential Skills and Requirements :

Minimum Qualifications :