CONCESSIONS MANAGER - MINNESOTA WILD

Job Title

CONCESSIONS MANAGER - MINNESOTA WILD

Levy Restaurants

Job Summary

As a Concessions Manager, you will lead and motivate our hourly team members to deliver a warm welcoming experience and high quality concessions to our guests. You will be an experienced operations leader focused on people, quality standard and operational performance.

Detailed Responsibilities

• Ensure all stations are set up and ready for events
• Support the recruitment and training of team members in our standards and procedures
• Supervise operations during events and troubleshoot as needed
• Work with colleagues to continuously improve operational performance
• Engage in processes for loss prevention and manage cash drops / collection
• Manage and resolve guest complaints and conduct progressive coaching
• Maintain inventory, complete safety inspections and manage product transfers
• Complete point of sale updates, regular maintenance checks and alcohol incident logs
• Manage scheduling, payroll verification and gratuity processing
• Communicate with subcontractors, culinary and purchasing teams to ensure accurate margin calculations and comped item tracking
• Support recruitment activities for hourly team members and NFPs
• Hold pre-shift meetings to set the tone for events and oversee service standards during events
• Manage product transfers, requisition sheets and the nightly Goods Out of Stock procedure
• Complete monthly beverage wastage reports, alcohol incident logs and the monthly department safety inspection
• Manage and resolve guest complaints and support other properties and departments as demanded by the business

Preferred Qualifications

Benefits

Compensation

Pay Range : [[cust_StartingPayRate]] to [[cust_MaxPayRate]]

Equal Opportunity Employer

Compass Group is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any classified protected by law.

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