Sr Billing Specialist - Warehouse Services

Sr Billing Specialist Warehouse Services

Sr Billing Specialist Warehouse Services is responsible for preparing and issuing accurate invoices for warehouse storage, order fulfillment, and distribution services. This role ensures billing accuracy by verifying shipping records and service logs, resolving discrepancies, and maintaining strong relationships with internal and external stakeholders. The specialist collaborates with sales and operations teams to ensure timely billing, maintains precise billing and pricing records to support audits, and manages receivables aging. Additionally, the role supports end-of-month billing for both asset and 3PL warehouses, partners with the payables team to ensure invoicing profitability, and continuously improves billing processes and documentation for operational efficiency and compliance.

Sr Billing Specialist Warehouse Services responsibilities and essential job functions include, but are not limited to the following :

• Prepare, review, and issue accurate invoices for warehouse storage, order fulfillment, distribution and related services.
• Verify data from shipping records and service logs to ensure correct billing for all charges.
• Address billing discrepancies and resolve errors promptly.
• Resolve billing disputes and maintain positive relations with internal and external customers.
• Collaborate with internal sales and operations business partners to ensure timely billing.
• Maintain accurate billing and pricing records to support audits and reporting requirements. Ensure all end of month billing is completed for both the asset and 3PL warehouses.
• Maintain accurate aging for all warehouse receivables and communicate with appropriate parties when customers go past due.
• Work with the payables team to ensure accuracy and profitability during invoicing.
• Develops, enhances, and maintains documentation for billing processes and workflows, ensuring efficiency, accuracy, and compliance with organizational standards.
• Mentor and train junior billing staff by providing guidance on billing procedures, compliance standards, and system navigation. Serve as a resource for troubleshooting complex billing issues and foster a collaborative learning environment to support team development.
• Regular and reliable attendance, with or without reasonable accommodation, is an essential function of this position and is crucial for maintaining workflow and productivity.
• The above job functions are illustrative of the duties and responsibilities associated with this position and are not intended to be all-inclusive. Employee may be asked to perform other related duties to meet the ongoing needs of the organization.

Qualifications, Knowledge, Skills and Abilities :