Data Center Service Engineer - 3rd Shift- ON SITE (Hudson, Ohio)

Overview

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The Data Center Service Engineer on the 3rd shift supports the research, design, planning, and maintenance of new and existing network hardware and software components. The Data Center Service Engineer utilizes systems, scripting, and developer skills to execute tasks related to analysis, integration, and simple to moderately complex incidents and problems affecting production systems and multiple applications. This role also helps define and update items in the configuration management plan. The internal Allstate job title used for this role is Systems Engineer Consultant I. The Data Center Service Engineer plays a crucial role in maintaining reliability and efficiency of our data centers. The engineer will be responsible for hardware installation / decommission, move / add / change, and repair of servers and network connected devices. You will be working with our Network Operations Center and various product engineering teams to innovate new solutions and troubleshoot technical issues, while adhering to industry best practices.

This is a 3rd shift, onsite role based at our Hudson, Ohio location, with a schedule of Wednesday through Saturday, 10 : 00 PM to 8 : 00 AM Eastern Time.

Key Responsibilities

• Support implementation of simple to moderately complex network hardware and software technology components by analyzing the current system environment and infrastructure, using technical tools and utilities, and performing complex product customizations.
• Support execution of testing, debugging, performance analysis, and documenting simple to moderately complex hardware and software technology components.
• Collaborate to build consensus with other Engineers to ensure that the modified hardware and software infrastructure interacts appropriately, data conversion impacts are considered, and other areas of impact are addressed and meet business function and performance requirements.
• Support the completion of activities related to simple to moderately complex new network hardware and software components or enhancements to existing components : research, analysis, design, selection, planning, and engineering.
• Support identifying and recommending major and significant changes for simple to moderately complex network hardware and software technology components for purposes of incident avoidance.
• Resolve incidents and perform root cause analysis, escalating high complexity incidents and problems to provide future application, hardware and / or software resiliency.
• Support efforts to ensure plans integrate effectively with other aspects of the technical hardware and software components.
• Support production service requests, performing routine administration, and supporting simple to moderately complex network hardware and software infrastructure (i.e., Request Center, Change Order execution).
• Support the development and maintenance of tools for maintaining, modifying, and monitoring hardware and software technology components.

Qualifications

Work Hours & Location

Location : Hudson, Ohio (On-site)

Shift : 10 : 00 PM – 8 : 00 AM EST, Wednesday – Saturday

Note : 4 days per week, 10 hours per day, off for 3 days.

Compensation

Compensation offered for this role is $55,500.00 - 93,600.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Allstate generally does not sponsor individuals for employment-based visas for this position.

It is the Company's policy to employ the best qualified individuals available for all jobs. Discrimination policies apply to all terms and conditions of employment.

EEO statements and related disclosures remain applicable as required by law.

Joining our team isn't just a job — it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

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