Talent.com
Helpdesk Manager

Helpdesk Manager

VirtualVocationsPaterson, New Jersey, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Helpdesk Coordinator to lead their internal IT support function.

Key Responsibilities

Supervise and mentor IT Support Agents while managing helpdesk operations

Oversee ticket prioritization, escalation, and resolution using Jira

Develop and maintain a comprehensive knowledge base for troubleshooting and user support

Required Qualifications

3+ years of experience in IT support or helpdesk roles, with at least 1 year in a leadership position

Strong experience in creating and managing Jira projects

Technical knowledge of common workplace tools and systems (e.g., Google Workspace, VPNs)

Experience in process improvement and compliance with IT policies

serp_jobs.job_alerts.create_a_job

Helpdesk Manager • Paterson, New Jersey, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Senior Support Engineer

Senior Support Engineer

VirtualVocationsPaterson, New Jersey, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Support Engineer.Key Responsibilities Lead troubleshooting and root cause analysis for high-complexity customer incidents Create, document, and consistently fol...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Configuration Manager

Configuration Manager

VirtualVocationsElizabeth, New Jersey, United States
serp_jobs.job_card.full_time
A company is looking for an Operational / Technical Support Analyst III "Configuration Manager.Key Responsibilities Maintain and organize configuration settings and ensure consistent documentation ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Technical Enablement Manager

Technical Enablement Manager

VirtualVocationsPaterson, New Jersey, United States
serp_jobs.job_card.full_time
A company is looking for a Technical Enablement Manager to lead the strategy and execution of technical enablement programs for Sales Engineers and Technical Account Managers.Key Responsibilities ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Connect Team Manager

Connect Team Manager

VirtualVocationsNew York, New York, United States
serp_jobs.job_card.full_time
A company is looking for a Manager - Connect Team.Key Responsibilities Lead and motivate a team providing support and guidance to care-seekers Utilize data for team management and ensure efficie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
User Support Manager

User Support Manager

VirtualVocationsElizabeth, New Jersey, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, User Support (Remote).Key Responsibilities Manage the team's daily operations, workload, and scheduling to meet service level expectations Monitor ticketing s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Technical Support Supervisor

Technical Support Supervisor

VirtualVocationsStaten Island, New York, United States
serp_jobs.job_card.full_time
A company is looking for a Supervisor - Technical Support to oversee the daily activities of the Technical Support Representatives. Key Responsibilities Plan, organize, schedule, and supervise dai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
IT Manager

IT Manager

VirtualVocationsPaterson, New Jersey, United States
serp_jobs.job_card.full_time
A company is looking for an IT Manager to oversee IT support and system management.Key Responsibilities Serve as the primary point of contact for IT troubleshooting and support for all employees ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Senior IT Support Analyst

Senior IT Support Analyst

VirtualVocationsElizabeth, New Jersey, United States
serp_jobs.job_card.full_time
A company is looking for a Senior End User Computing Analyst.Key Responsibilities Provide IT support services for desktop / laptop hardware, software, peripherals, and business applications Proces...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Senior IT Support Representative

Senior IT Support Representative

PruTech Solutions IncBrooklyn, NY, US
serp_jobs.job_card.full_time
Job Title : Senior IT Support Representative Location : Brooklyn, NY 11201 Onsite : Mon-Fri : 8 AM to 5 PM Employment Type : Contract Rate Range : $27-$28 / hour on W2 The Senior IT Support Representative...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Director of Technical Support

Director of Technical Support

VirtualVocationsElizabeth, New Jersey, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Technical Support.Key Responsibilities Build strong cross-departmental relationships and serve as a trusted adviser to global teams Contribute to the Globa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Solutions Consulting Team Lead

Solutions Consulting Team Lead

VirtualVocationsNewark, New Jersey, United States
serp_jobs.job_card.full_time
A company is looking for a Head of Solutions Consulting to lead a team focused on enterprise healthcare technology sales. Key Responsibilities Build and lead a high-performing Solutions Consulting...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Senior IT Project Manager

Senior IT Project Manager

VirtualVocationsPaterson, New Jersey, United States
serp_jobs.job_card.full_time
A company is looking for a Senior IT Project Manager.Key Responsibilities Lead and manage complex IT projects, ensuring alignment with strategic business objectives Develop and oversee comprehen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Tennessee Executive IT Director

Tennessee Executive IT Director

VirtualVocationsPaterson, New Jersey, United States
serp_jobs.job_card.full_time
A company is looking for an Executive IT Director to provide vision and leadership for technology initiatives supporting the Department of Corrections. Key Responsibilities : Lead the STS IT workfo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Full Stack Technical Lead Manager

Full Stack Technical Lead Manager

VirtualVocationsElizabeth, New Jersey, United States
serp_jobs.job_card.permanent
A company is looking for a Full-Stack Technical Lead Manager.Key Responsibilities Manage a team of engineers, ensuring quality and timeliness of software through planning meetings, code reviews, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Senior IT Engineer

Senior IT Engineer

VirtualVocationsPaterson, New Jersey, United States
serp_jobs.job_card.full_time
A company is looking for a Senior IT Engineer (IAM).Key Responsibilities Design and standardize the IAM lifecycle and associated workflows for employee accounts Drive automation and manage workf...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Systems Administrator

Senior Systems Administrator

VirtualVocationsNewark, New Jersey, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Systems Administrator to provide internal technical support and assist with the maintenance and growth of IT systems. Key Responsibilities Administer Entra ID (Az...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Helpdesk Manager

Helpdesk Manager

VirtualVocationsBrooklyn, New York, United States
serp_jobs.job_card.full_time
A company is looking for a Helpdesk Coordinator to lead their internal IT support function.Key Responsibilities Supervise and mentor IT Support Agents while managing helpdesk operations Oversee ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Senior IT Support Specialist

Senior IT Support Specialist

VirtualVocationsNewark, New Jersey, United States
serp_jobs.job_card.full_time
A company is looking for a Senior IT Support Engineer.Key Responsibilities Act as a senior technical resource within IT Support, resolving complex issues and improving processes Provide high-tou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Solution Owner for IT Applications

Solution Owner for IT Applications

VirtualVocationsNewark, New Jersey, United States
serp_jobs.job_card.full_time
A company is looking for a Solution Owner for Customer Support IT Applications.Key Responsibilities Act as the primary IT liaison for Customer Support, identifying and shaping new business initia...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Solutions Consultant

Senior Solutions Consultant

VirtualVocationsPaterson, New Jersey, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Solutions Consultant to drive adoption of lending partners to their platform.Key Responsibilities Work with prospective funding partners to find optimal lending ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30