Manager, Inside Sales - Portable Coverage

Inside Sales Manager

This role will have remote flexibility with an in office presence as needed. Candidates must be within a comfortable driving distance of a local facility to be considered. This role will be based out of the location below :

New Braunfels, TX - 1511 Common St, New Braunfels, TX 78130

Preferred Qualifications

• Proven experience leading an inside sales team in a B2B environment, preferably within the MRO or industrial distribution sector.
• Skilled in coaching and developing sales representatives to drive engagement, product knowledge, and consultative selling techniques.
• Proficiency in analyzing sales reports and identifying trends to inform strategic decisions and improve team performance.
• Experience with CRM systems and sales enablement tools to track performance and ensure consistent customer follow-up.
• Ability to resolve complex customer issues with a focus on long-term relationship building and satisfaction.
• Excellent communication and interpersonal skills with a collaborative leadership style.
• Comfortable working in a fast-paced, metrics-driven environment with shifting priorities.

Job Summary

Responsible for overseeing the day-to-day operations of an inside sales team. Provide high-level customer service while maximizing sales and gross profit. Ensure customers receive prompt and efficient service. Maintain profitability through report analysis, identification of trends, issue resolution and implementing solutions.

Major Tasks, Responsibilities, and Key Accountabilities

Nature and Scope

Work Environment

Education and Experience

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.