Desktop Support Technician
VirtualVocationsWorcester, Massachusetts, United Statesjob_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Desktop Support Technician.
Key Responsibilities
Resolve complex system issues for end users through remote support and problem ticket processes
Coordinate and conduct installation and change activities for integrated systems, ensuring adherence to service level agreements
Provide technical support for project work and maintain documentation on systems software and hardware
Required Qualifications
Bachelor's degree in a relevant field or equivalent combination of education and experience
Typically, 3+ years of relevant work experience
Proven experience in infrastructure technology analysis
Proficiencies in data analysis and technical knowledge
Knowledge of Microsoft 365
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Desktop Support Technician • Worcester, Massachusetts, United States
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