Operations Supervisor

If you would like to enhance your application, feel free to email your resume along with a cover letter to recruiting@murkandco.com.

This is a skilled position requiring experience in a similar role. If you do not have the required experience then please do not apply.

Murk & Co is an art world recruitment firm based in New York and servicing clients in the Americas. If you have at least 2 years of experience in the art world and are looking for positions more generally then email recruiting@murkandco.com with your resume and a cover letter describing what kinds of roles you are seeking and Murk & Co will get you registered as a candidate and be in touch as relevant roles arise.

POSITION SUMMARY

A nation-wide storage and logistics company is looking for an Operations Supervisor to join the team at their Washington, DC location. The successful candidate will oversee the facility’s technical staff in the safe storage and handling of important and diverse collections. The position will be responsible for leading, managing and mentoring a team as well as coordinating special logistical projects with the in-house Account Managers and other senior managers. The firm is looking for someone with a minimum of 7 years working in a warehouse, project management, or logistics, with at least 5 years of effective people management experience. Additionally, they are seeking someone with hands on preparator experience, and a familiarity of working with art professionals, whether colleagues, clients or vendors. This position will also require someone who can successfully manage large-scale, multi-year projects, including an ability to keep projects to plan and budget. This job requires someone with excellent communication and multitasking skills, who is proficient with Microsoft Office Suite and collections management databases.

RESPONSIBILITIES

The Operations Supervisor in Washington, DC is responsible for overseeing all day to day operations specifically related to a large scale, multi-year project in Washington, DC. This includes but is not limited to the following :

• Ensure all service work is scheduled and executed in an efficient and timely manner in conjunction with the Account Management team and the overarching project plan; this includes on site and off site teams and third party vendors
• Make certain all paperwork such as Warehouse Receipts, BOLs, Condition Reports / Checks and other inventory audits are completed in a timely and accurate manner
• Support in executing all work in line with prepared estimates, giving feedback to the Account Management team as needed and working to provide updates as to progress against overall budget
• Regularly communicate with the on-site points of contact related to the project as to schedule, staffing, and upcoming phases of the project
• In conjunction with the Operations Manager, prepare pack and crating plans and coordinate with various departments and third parties to execute said plans
• Conduct site visits and provide on site supervision as needed
• Lead the training program for the Washington, DC Operations team in support of best handling practices, rigging, inventory control, NetSuite, and adherence to internal policies and procedures
• Close out Work Orders in NetSuite
• Oversee the ordering of supplies for Washington, DC as it pertains to the project and any other day to day needs
• Make certain the warehouse is properly secured each day and functioning well
• Process any pertinent accounts payable
• Regularly collaborate and communicate with the Operations teams in other company locations to ensure alignment on policies and procedures as well as other key initiatives
• In conjunction with other key stakeholders, establish goals and objectives in line with the company's Performance Management program; providing quarterly feedback and completing annual performance reviews for all direct reports and their teams
• Create a positive and engaging work environment by mentoring, coaching, and motivating direct team members and their teams if applicable

QUALIFICATIONS

• Team Player, able to work in a dynamic environment
• Comfortable in a results-driven workplace
• 5+ years of demonstrated effective people management experience
• 7+ years warehouse, project management and / or logistics experience (art logistics / warehousing is preferred)
• Experience interacting with art professionals
• Excellent communication and multitasking skills
• Proficient in computer applications, including Microsoft office suite and collection management databases
• Ability to push and pull 150 pounds on a dolly or cart, as well as 50 pounds without mechanical aid
• Ability to carry 40 pounds of varying size and shape up to a distance of 90 feet
• Ability to stand, walk, squat, bend, kneel, crouch, twist, and reach overhead
• Familiarity with the use of hand trucks, pallet jacks, jbars, dollies and other necessary warehouse equipment

This in-person position requires on-site presence at the company's DC facility, as well as the project location, five days a week with occasional requests to work nights and on weekends.