A company is looking for a Client Relationship Manager to manage and enhance client relationships while ensuring customer satisfaction and loyalty.
Key Responsibilities
Support accounts in collaboration with the Client Development team
Upsell and cross-sell services within the current customer portfolio
Provide after-sales support, including reporting and analysis to enhance the customer experience
Required Qualifications
Aptitude and experience in direct and digital marketing channels
Experience with digital marketplace management functions
Outstanding knowledge of MS Office programs and MS Dynamics CRM software
Project management experience with the ability to visualize project life cycles
Ability to work independently and collaboratively in a matrixed environment
Client Relationship Manager • Aurora, Illinois, United States