SERVICE COORDINATOR

Job Description

Job Description

OVERVIEW :

Coordinates and develops service and support plans that promote full participation in community life and meets the needs of each individual with intellectual and developmental disabilities. Insures that all programs meet the regulatory guidelines and time lines. Monitors and revises individual plans in an ongoing and flexible manner to ensure supports -and activities result in meaningful outcomes and continual success. Maintains records in compliance with the Healthcare Policy and Finance and Colorado Department of Health rules and regulations.

ESSENTIAL JOB FUNCTIONS :

• Develops, implements and amends as necessary all Individual Service and Support Plan’s (ISSP) for our clients. Develops ISSP’s within 30 days of the Individual Plan (IP) start date for approval. New ISSP(s) / Behavioral ISSP(s) are implemented at the time of the IP start date.
• Initiates the annual assessment process 120 days prior to the IP end date. Completes and submits all residential assessments to The Resource Exchange (TRE) within 2 weeks of the annual staffing.
• Coordinates and completes annual assessments with feedback from the individual, family, guardian, residential staff and other members of the Inter Disciplinary Team. Assessments evaluate the individual’s needs, strengths, interests and challenges to maintain accuracy with the Service Plan and state funding. Historical data and assessments are reviewed and incorporated as needed. Establishes priority areas of need for each person to develop individualized skill acquisition plans.
• Meets with and follows direction of Team Leader for proper development and implementation of behavior intervention objectives.
• Completes monthly and quarterly reviews of programs and placements. Prepares analyses and data and makes recommendations regarding effectiveness of service for program revisions.
• Prepares Prior Authorization Requests to be submitted to TRE based on the need for services and in collaboration with the Team Leader, and SCC program and Nursing departments.
• Submits all statistical data for reviews and consultations, i.e. TRE, Human Resource Committee and psychiatric providers, including presentation to these individuals and committees may be required.
• Provides training to providers in regards to ISSP’s on a regular basis. Trains new employees and host home providers within 14 days of employment and all teams every time changes are made to the plans.
• Maintains monthly contact with individual to obtain feedback on programming status and any services changes.
• Identifies and utilizes community resources (creative choices) to meet each person’s needs.
• Advocates for and empowers people to freely exercise their rights.
• Attends residential team meetings regularly.
• Ensures that approved Service Plans matches with services requested and agreed upon during annual meetings.
• Receives funding information for individuals and uses information to design service.
• Maintains complete and accurate program records and files.
• Maintains quarterly contact with other providing service agencies.
• Represents area of expertise in surveys.
• Acts as agency representative at staffing, agency and interagency meetings as needed.
• Intervene, as necessary, to assist individuals at processing real life situations and making informed choices.
• Performs all other job duties as assigned.

QUALIFICATIONS :

PHYSICAL DEMANDS :

Normal demands of office and home setting. Must be able to lift 10-15lbs on occasion.

STATUS : Non-Exempt

PAY TYPE : Hourly

EDUCATION / EXPERIENCE / REQUIREMENTS :

Bachelor’s degree in Human Services field preferred or equivalent in experience. One year’s experience in counseling, program development / implementation or behavior modification. One year’s experience with persons who have a developmental disability or mental health diagnosis. Working knowledge of Microsoft Office applications and e-mail. Maintains criminal and driving checks acceptable with State of Colorado, insurance carrier and Cheyenne Village, Inc. requirements. Equivalent combination of education and experience may be considered.