A company is looking for a Care Management Support Coordinator II.
Key Responsibilities
Conduct outreach to members via phone to assist with care plans and connect them to health plan and community resources
Serve as the front-line support for member and provider inquiries, explaining care plan procedures and protocols
Document and maintain non-clinical member records in compliance with state and regulatory requirements
Required Qualifications
High School diploma or GED
1 - 2 years of related experience
Fluency in Spanish and English is encouraged
Knowledge of health plan activities and resources
Ability to address Social Determinants of Health (SDOH) needs
Care Management Coordinator • Sioux Falls, South Dakota, United States