IS Change Management Coord

IS Change Management Coord

MISSION, VALUES and SERVICE GOALS

• MISSION : We deliver outstanding care, inspire health, and connect with heart.
• VALUES : Trust. Respect. Integrity. Compassion.
• SERVICE GOALS : Personally connect. Keep everyone informed. Be on their team.

Strategic Communication & Engagement

Develop and execute strategic internal and external communication plans to support IS transformation initiatives across Health Systems.

Craft clear, compelling content to communicate the purpose, benefits, and impacts of IS programs—tailored for staff, leadership, clinicians, and external stakeholders.

Lead the creation of executive-level presentations, talking points, and briefings that align with organizational mission and strategic goals.

Change Management Leadership

Build and manage change management strategies for large-scale IS implementations (e.g., EHR, ERP, infrastructure).

Conduct impact assessments, stakeholder analyses, and readiness planning to identify and manage resistance.

Collaborate with operational leaders to ensure successful change adoption and user engagement across departments.

Executive Communication & Support

Serve as a trusted advisor to IS and health system executives on matters related to change messaging, strategy, and stakeholder positioning.

Prepare executive summaries, board-level updates, and leadership toolkits to support strategic communication rollouts.

Cross-Functional Collaboration

Partner with HR, Clinical Informatics, Training, and Organizational Development to ensure cohesive change and communication efforts.

Work closely with marketing and public relations to align external messaging and brand voice.

Lead internal workgroups or task forces focused on change adoption, communication, or engagement.

Measurement & Continuous Improvement

Define and track key performance indicators (KPIs) to evaluate the effectiveness of change and communication strategies.

Gather feedback from stakeholders and end-users to refine engagement and communication approaches.

Provide regular updates and reports to leadership on adoption progress, engagement levels, and identified risks.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by :

Completing other job-related assignments and special projects as directed.

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements :

Commitment to Beacon's six-point Operating System, referred to as The Beacon Way :

Education and Experience

Knowledge and Skills

Working Conditions

Physical Demands

Requires the physical ability and stamina to perform the essential functions of the position.

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