Customer Service AssistantHustle Notice Biz • Boston, MA, US
Customer Service Assistant
Hustle Notice Biz • Boston, MA, US
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionHigh school diploma or equivalent; additional education is a plus. Proven experience in a customer service role or similar position. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Familiarity with CRM software and Microsoft Office Suite. Ability to work effectively in a team and independently. Competitive salary ($60,000 $67,000 per year) Opportunities for professional growth and career advancement Comprehensive health, dental, and vision insurance Paid time off and holidays Supportive and collaborative work environment Ongoing training and skill development programs
Customer Service Assistant
We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. The ideal candidate will have a passion for helping others and providing exceptional service. In this role, you will be the first point of contact for our valued customers, addressing inquiries, resolving issues, and ensuring a positive experience with our company.
Key Responsibilities
Responsibilities
- Respond promptly to customer inquiries via phone, email, and chat.
- Assist customers with placing orders and processing payments.
- Resolve customer complaints and provide appropriate solutions in a timely manner.
- Document customer interactions and maintain accurate records.
- Provide product information and help customers understand our services.
- Identify and escalate priority issues to the appropriate team members.
Skills, Knowledge and Expertise
Qualifications
Benefits
Benefits
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
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Customer Service Assistant • Boston, MA, US
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