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Registration Specialist - Dental

Registration Specialist - Dental

Healthfirst BluegrassLexington, KY, US
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Job Description

Job Description

  • ???? We're Hiring! Join the team at Healthfirst Bluegrass as a Patient Services Representative and make a real impact in your community! ????

Are you passionate about helping others and thrive in a fast-paced, people-first environment? We’re looking for someone who’s ready to greet patients with a smile and keep our clinic running smoothly!

  • ???? What You’ll Do :
  • Welcome and register patients at multiple locations
  • Verify insurance, income, and eligibility for services
  • Manage appointments and send reminders
  • Navigate multiple platforms
  • Support patient flow and readiness
  • Maintain accurate records in our electronic system
  • Assist with community outreach and transportation scheduling
  • Handle service payments and inbound calls
  • Collaborate with care teams to coordinate services
  • ???? What We’re Looking For :
  • High school diploma or GED
  • Bilingual Required
  • 6+ months of experience in customer service , healthcare , dental , or clerical work
  • Friendly, organized, and team-oriented
  • Reliable Transportation required.
  • ????Key Duties
  • Act as patient / client receptionist at multiple locations. Greet patients, initiates and distributes appropriate forms.
  • Register clients / patients for multiple clinic services / programs by obtaining and verifying required demographic, insurance and financial information including income information to determine eligibility for services / pay status based on established standards.
  • Accurately maintain patient appointment system. Verify patient / client appointments, schedule initial and subsequent appointments. Initiate / conduct appointment reminders and document missed appointments
  • Assist to maintain patient flow into clinic by directing patients to appropriate clinic location, monitoring waiting rooms, and patient readiness.
  • Assemble various forms required by program and service standards to record client information and services rendered to establish a medical record
  • Enter and verify patient data and notes in the electronic record systems
  • Assist with occasional community outreach activities
  • Schedule transportation for patients (e.g. Uber and Lyft)
  • Collect, process, reconcile and account for dental service fees
  • Addresses needs and concerns and handles inbound calls and messaging in EMR system.
  • Assisting new and existing patients by providing excellent customer service including but not limited to evaluating patient’s needs and following established protocols and guidelines to provide patient-focused service.
  • ✨ This is more than a job—it’s a chance to be part of a mission-driven organization that puts community care first.

  • ???? Based in Lexington, KY
  • ???? Full-time position
  • ???? Great team. Great benefits. Great purpose.
  • ???? Apply now and help us make a difference every day!
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    Registration Specialist • Lexington, KY, US

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