Member Service Representative 1 (Credit Union Teller)

Member Service Representative 1 (Credit Union Teller)

Join to apply for the Member Service Representative 1 (Credit Union Teller) role at Heritage Family Credit Union

Description

Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment where you can make a difference in people's lives? If so, we're looking for you to join our dedicated team as a Member Service Representative (Credit Union Teller) in our Ludlow Branch!

Job Details

Description

Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment where you can make a difference in people's lives? If so, we're looking for you to join our dedicated team as a Member Service Representative (Credit Union Teller) in our Ludlow Branch!

Heritage Family Credit Union is a dynamic and member-centric organization committed to making a positive impact on the lives of our members. We believe in delivering not just financial services, but fostering meaningful relationships that enhance the overall well-being of our members and communities. With a focus on education, integrity, and community, we strive to be the preferred financial partner for our community.

Why Join Us

• Heritage Family Credit Union is a dynamic and member-centric organization committed to making a positive impact on the lives of our members. We believe in delivering not just financial services but fostering meaningful relationships that enhance the overall well-being of our members and communities. With a focus on education, integrity, and community, we strive to be the preferred financial partner for our community.
• Benefits Include :

Paid time off in addition to paid federal holidays

Starting Salary : $18 per hour

Additional Compensation : May be eligible for variable incentive plan

Position Title : Member Services Representative I (Credit Union Teller)

FLSA Status : Non-Exempt

Department : Retail Operations

EEO Code : Administrative Support

Reports To : AVP, Branch Manager

Grade : 5

Summary

The Member Service Representative I (Credit Union Teller) role is responsible for providing world-class member experience to both credit union members and co-workers. This role performs a broad variety of transactional duties to serve members promptly and professionally while representing the credit union in a friendly, courteous, and professional manner while transacting with a high degree of accuracy.

Essential Functions

Qualifications

Education

Experience

Skills

Physical Requirements

This position requires standing for long periods of time and working primarily at a workstation or desk in an open office environment. Daily tasks include extensive use of a computer performing standard keyboard functions, requiring repeated motion. Some light lifting. Occasional lifting / carrying of bags of coin up to 50 lbs.

Work Environment

BSA / Risk : Employees will ensure adherence to BSA (Bank Secrecy Act) and risk compliance standards in all job responsibilities, maintaining the organization's regulatory integrity and mitigating potential risks.

Equal Opportunity Employer

Heritage Family Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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