Patient Service Representative - Medical

Join Katy Trail Community Health as a Full-Time Patient Service Representative and immerse yourself in a dynamic healthcare environment in Sedalia. You'll be the first point of contact for patients, making a real difference in their healthcare experience. This role offers the unique opportunity to interact with diverse patients daily, while honing your communication skills in a supportive team setting. Being onsite means you'll actively collaborate with healthcare professionals, enhancing your understanding of the industry and developing professional relationships. Your contributions will directly impact our community's health and wellness, fostering a sense of fulfillment in your work.

If you're looking for a rewarding position that allows you to engage meaningfully with patients and colleagues alike, this is the perfect opportunity for you. You will have benefits such as Medical, Dental, Vision, Life Insurance, Flexible Spending Account, Competitive Salary, and Paid Time Off. Take the first step towards a fulfilling career in healthcare and help us make a positive difference in the lives of those we serve.

What would you do as a Patient Service Representative - Medical

As a Full-Time Patient Service Representative at Katy Trail Community Health, your daily responsibilities will revolve around ensuring a seamless experience for our patients. You will greet patients with warmth and professionalism, assisting them with check-ins and managing appointment schedules. Expect to handle phone inquiries, providing information about services and answering questions with clarity and patience. You will verify patient information and assist with the completion of necessary paperwork, ensuring accuracy and compliance. Additionally, you'll collaborate closely with medical staff to facilitate efficient patient flow and maintain a tidy reception area.

Using electronic health record systems, you'll manage patient data securely and effectively. Your role is crucial in creating a welcoming environment, while also upholding the highest standards of privacy and confidentiality in our healthcare setting.

Does this sound like you?

To thrive as a Full-Time Patient Service Representative at Katy Trail Community Health, you will need a unique blend of interpersonal and organizational skills. Strong communication abilities are vital, as you'll be interacting with patients and staff daily, requiring a friendly and approachable demeanor. Excellent listening skills will help you understand and address patient concerns effectively.

Detail orientation is essential for accurately processing patient information and managing documentation. Time management skills will allow you to juggle multiple tasks efficiently, from scheduling appointments to answering phones. A commitment to confidentiality and professionalism is paramount in a healthcare setting.

Additionally, adaptability is crucial, as you may encounter varying patient needs and demands throughout the day. By combining these skills, you will ensure a positive experience for patients while supporting the overall efficiency of our healthcare team.

Connect with our team today!

If you think this job is a fit for what you are looking for, great! We're excited to meet you!