Router

Router Position

Since 1996, we've provided compassionate, safe, and timely transport. Our goal is to transport any passenger - no matter what disabilities or challenges they may face. We take great pride in transporting our passengers to their desired destination. We serve organizations in the St. Louis, Missouri metro and surrounding areas, including neighboring areas in Illinois, as well as Cumberland, Maryland. These organizations include school districts, hospitals, doctor's offices, and more. We also transport individuals and families to and from appointments or simply when they need a ride.

The Router position is responsible for creating and maintaining routes along with planning pop-up and will-call stops and trips into existing routes and ensuring that drivers and dispatchers are aware of any changes. Acts as support and backup for Dispatchers and performs the full range of those duties as well to cover breaks, absences, or to provide extra assistance during high-volume call times.

Essential Functions :

• Develop and optimize routing plans for passenger transportation services to ensure timely and efficient travel.
• Analyze traffic patterns, geographic data, and historical travel information to create effective routes.
• Collaborate with dispatch and operations team to implement routing adjustments and updates.
• Coordinate with drivers to communicate route plans and address any navigation challenges.
• Utilize routing software and GPS technologies to enhance route planning accuracy.
• Maintain up-to-date records of route details, schedules, and related documentation.
• Ensure compliance with transportation regulations and safety standards in route planning.
• Evaluate and report on the performance and efficiency of implemented routes.
• Provide input and recommendations for improvements in routing systems and processes.
• Assist in the training of staff on routing procedures and use of routing software.

Requirements : Education :

Experience :

Abilities :