Job Title : Sr ACH Payment Product Manager
Location : Jersey City, NJ (Hybrid 4 days in office but flexible which day he / she wants to WFH.)
Duration : 4+ Months (CTH)
No. of Positions : 1
JOB DESCRIPTION
- The Sr ACH Payment Product Manager within RBC Capital Markets US Cash Management team will be responsible for supporting the end-to-end ACH payment product development cycle, including working with the product leadership to establish product vision, strategy and roadmap.
- Sr. ACH Product Manager is also responsible for defining, prioritizing and implementing ACH payment capabilities across all end to end product disciplines within RBC Clear to deliver client backed digital first solutions.
- The Sr. product manager will operate with the agile delivery approach and work collaboratively with teams across engineering, operations, sales, sales, legal, compliance, risk and strategic vendors deliver innovative and best in class outcome.
PRIMARY RESPONSIBILITIES
Contribute to establishing the vision and the road map for Cash Management payment products including ACH and ChecksParticipate in client discussion and advise client solution related to payment products with focus on ACHLead ACH payment development following the strategy and roadmap in the agile delivery environment, including but not limited to drafting, grooming and prioritizing user stories backlog, business process mapping. Support FUT, SIT and UAT and production releaseCollaborate with Design team to product service design blueprint that is guided by the north star approachCollaborate with cross divisional teams such as operations, legal, compliance and risk where required to progress the product development and product launchContribute to the Go-to-Market readiness for product roll outs, such as providing training and support to teams in Operations, Client Services, Sales and other functional areasEvaluating processes and resources to identify potential limitations in product. Modifying designs to maximize client adoption and product quality.Ensure business is in compliance with Nacha ACH rules.Stay current or participate industry forum where necessary such as AFP and Nacha conference (remote or in person) where required to gain industry and client insight and support of future and emerging products development.EXPERIENCE
10+ years of working experience in financial industry, preferably Cash Management or Transaction Banking5+ years of in-depth knowledge in ACH payment product, ACH operations and other domestic payment products such as check disbursement and collections.3+ years of experience in hand on agile development in a product owner role, including creating user stories, backlog refinementIn depth knowledge in ISO and Nacha payment formatsExperience in building web-based payment productsA good understanding of innovative technologies and current technological trendsWorking knowledge in digital channel product knowledge such as host to host, API, SWIFT and TMS / ERP integrationWorking knowledge in the pricing strategy for payment product in the industryNacha AAP certification preferred but not requiredKEY RELATIONSHIPS
TechnologyOperationsSalesComplianceCOMPETENCIES
BEHAVIOURAL
Client centric mind set in product designMust be a team player who works well with technical and non-technical resourcesStartup mindset (comfortable with quick pace, quick change, ambiguities)Strong organizational skillsA "can do" attitudeGood oral and written communication skills and the ability to clearly articulate to all project members and stakeholdersMust be able to see tasks through to completion without significant guidanceInnovative mindsetTECHNICAL
Identify client pain points based on client interaction and create differentiating experience via product designFamiliar with legal and compliance obligation related to Nacha guidelines and other regulations related to ACHAbility to work with JIRA in agile squad structureAbility to product business process maps