Food And Beverage Manager
The Food and Beverage Manager thrives in a fast-paced, member-focused environment, leads by example, and fosters a culture of collaboration, accountability, and excellence. The Food and beverage manager is responsible for planning, operations, and profitability of the Food and Beverage services, including managing staff, overseeing inventory and purchasing, developing menus, ensuring compliance with health regulations, and delivering high standards of customer service. Key duties involve strategic planning for revenue goals, staff recruitment and training, vendor negotiation, budget control, and managing daily operations across restaurants, bars, and events.
Duties / Responsibilities :
- Overseeing all aspects of food and beverage services, from restaurants and bars to room service and catering.
- Maintenance of all equipment in the restaurant and schedules needed maintenance and repair.
- Circulating throughout the restaurant facilities and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.
- Forecasting needs, ordering, controlling, and managing food and beverage inventory and maintaining relationships with suppliers.
- Collaborating with chefs to design menus that meet both customer expectations and business objectives.
- Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
- Ensuring high standards of quality in both products and services, resolving customer issues, and promoting guest satisfaction.
- Ensuring all operations comply with health, safety, and sanitation regulations, such as HACCP standards.
- Managing budgets, controlling expenses, tracking revenues, and analyzing financial reports to achieve profitability goals.
- Organizes and conducts pre-shift meetings to review specials, menu changes, house counts, etc.
- Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
- Ensures appearance, uniform, and hygiene standards are met.
- Communicates any changes or new policies and procedures to the department.
- Oversee daily restaurant activities include serving tables, bussing tables, seating guests, room service and general clerical / cashier duties.
- Ensure that the restaurant and restaurant facilities are kept clean, well-stocked and organized. Checks the maintenance of all equipment in the restaurant and schedules needed maintenance and repair.
- Manages department members that may include but is not limited to : Host(ess), Server, Bartender, Server Assistant, Cashier, Locker Room Attendants, Banquet Staff.
- Greeting guests at tables to ensure complete customer satisfaction and attention to guest needs.
- Ensure established cash handling procedures are utilized to accurately charge customers.
Qualifications
Skills / Abilities :
Proficiency in using MS Office suite products, specifically Excel, Outlook, PowerPoint and Adobe Acrobat.Excellent oral / written communication skills to all staff levels, and a strong attention to detail.Must be organized, flexible and dedicated to quality service delivery.Ability to work independently and collaboratively with others.Ability to prioritize and manage multiple tasks effectively.Ability to work in a fast-paced work environment and adapt to change.Ability to think through situations for best desired result, problem solving skills and strategic thinking.Ability to monitor business volume forecast and plans accordingly in areas of manpower, productivity, cost and other expenses.The ability to lead, motivate, and manage a team.Ability to create revenue forecasts and reports. Monitor's restaurant budget.Additional duties as assigned.Education / Experience :
High Diploma required bachelor's degree or related technical school degree preferred.Two years related food and beverage experience and / or training; or equivalent combination of hospitality degree and experience.Previous experience in hospitality, such as in a restaurant or bar management role.Competence in budgeting, cost control, and financial analysis.Alcohol Awareness training.Certifications : Industry-recognized certifications like ServSafe a plus.Must be able to pass a background check.Flexible to work holidays, weekends various shifts.Physical Requirements :
Must be able to lift up to 25 to 50 pounds at times.Ability to work indoors and outdoors.Must be able to physically reach, bend, stoop and kneel.Must be able to work under variable temperature conditions (extreme heat or cold, indoors / outdoors).Must be able to stand and walk on their feet for 95% of the shift.Must be able to sit at a desk to complete administrative duties as needed.Ventana Canyon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.