Description
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.
We are actively seeking a Quality Assurance (QA) Coordinator in Ogden, UT . The Quality Assurance Coordinator is responsible for monitoring the systematic operations of the residential and vocational programs. This person will serve as a liaison between the local office and the national office. This person will be held accountable for ensuring the appropriate implementation of policies and procedures and, ensuring programs are completely in compliance with state rules, regulations and agency policies.
Responsibilities
- Schedule and conduct QA audits of financial, personnel files to include training records,
medication administration records, medical records, Therap and billing documentation
Conduct comprehensive record reviewsConduct physical site inspections of homes and programsSubmit quarterly report cards to the National Compliance and QA Director and to the Regional / State DirectorConduct 30-day initial audit of all new homes and programsCoordination of the annual peer auditsAudit individuals’ in-house accounts to verify that required documentation is maintained,accounts are monitored by the designated staff and balances are correct
Communicate findings of audits to the Regional / State Director, Executive Director and National Compliance and QA DirectorRecommend any necessary changes in current policy and proceduresServe as a member of the National & Local QA committeesConduct staff training as neededConduct investigations as neededMaintain a master file of all auditsMust cooperate with the licensee and department staff in any inspection, inquiry or investigationAdditional tasks and responsibilities may be assignedMinimum Requirements
Bachelor’s Degree in a related field and three years of relevant experienceValid driver’s license with a satisfactory driving recordCommitment to and knowledge of community-based support for persons with disabilitiesWorking knowledge of management of an effective QA program, including training, monitoring, conducting and documenting investigations, addressing violations and monitoring corrective actionsAbility to maintain effective relationships with employees, new hires, and the general publicExcellent time management skills and the ability to develop and implement multiple prioritiesAbility to present facts and recommendations effectively in oral and written formIndependent judgment is required to plan, prioritize, and organize diversified workloadAbility to demonstrate poise, tact, and diplomacyExcellent presentation and verbal skillsProficient with Microsoft Office 365Knowledge and understanding of local regulatory agency operationsWorking Conditions
Ability to work in a fast-paced environment, handling multiple prioritiesWhile performing the duties of the job, employee travels by automobile, utilizing own vehicle, and is exposed to changing weather conditionsTravels throughout a designated regionMinimal hazards, general office working conditionsFlexible schedule as determined by supervisorMay be exposed to various medical conditions and communicable diseasesWhy Community Options?
Competitive Insurance Benefits (Medical, Dental, Vision)Paid Holidays—Including a Birthday HolidayGenerous PTOEmployee Incentive & Discount Programs403b Retirement PlanIncredible career growth opportunitiesCommunity Options is an Equal Opportunity Employer M / F / D / V
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