Sr. Field Applications Specialist (REMOTE)

Sr. Field Applications Specialist (REMOTE)

Sr. Field Applications Specialist (REMOTE)

Position Title

Sr. Field Applications Specialist

Reports To

Chief Operating Officer

Job Overview

The Senior Field Applications Specialist will play a critical role in leading the successful technical implementation of Cleveland Diagnostics' IsoPSA IVD assay at customer laboratories. This senior-level role will serve as the technical lead during pre- and post-sale engagement, develop and refine implementation protocols, and provide best-in-class training and support

across our expanding customer base.

As the first hire in this function, this individual will be instrumental in developing foundational processes, documentation, and training modules for future application specialists. This position requires substantial travel (up to 80%) and close collaboration with CDx customers, as well as third-party diagnostic manufacturers (e.g., Roche), to troubleshoot and resolve implementation challenges.

Essential Responsibilities and Duties

• Design and document the IsoPSA IVD implementation process, including SOPs for lab readiness assessment, equipment setup, training, QC integration, LIS configuration, and result reporting
• Lead site qualification and readiness assessment for new customer labs in partnership with CDx Commercial teams
• Schedule and execute IsoPSA implementations, serving as the primary technical lead on-site
• Develop training materials and programs for customer staff and internal team members
• Provide post-implementation technical support, including issue resolution and system optimization
• Partner with cross-functional teams (e.g., R&D, Quality, Regulatory) to drive continuous improvement
• Build internal documentation and resources to support the scaling of the applications team
• Represent CDx at customer meetings, industry events, and product evaluations as needed
• Document and maintain detailed installation, training, and troubleshooting logs in CRM (e.g., Salesforce)
• As team grows, may be responsible for managing other Application Specialists
• Other duties as assigned

Qualifications

Work Environment / Physical Requirements

Cleveland Diagnostics, Inc., is developing highly efficacious, lab-friendly, affordable diagnostics tests using proprietary technology to improve cancer diagnostics. Its portfolio of non-invasive diagnostics will be expanding from prostate cancer to breast cancer and lung cancer. We pride ourselves in fostering a family-focused, friendly, and flexible organization that places our employee's well-being and happiness as the primary reason for our success. Are you interested in building your career with a team of industry professionals while making a lasting impact to the lives of millions of people? Bring your talents to Cleveland Diagnostics.

Cleveland Diagnostics offers an extremely robust benefits package which includes :

Cleveland Diagnostics is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. EEO is the Law. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal EEO is the Law poster on our careers page. Accommodations are available for applicants with disabilities.

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