Patient Financial Advocate

Job Description

Job Description

At NMC Health, were proud to set an award-winning standard for healthcare in the Wichita Metro Area. Do you have great people skills and a passion for helping others, as well as, an understanding of hospital revenue cycle processes and the ability to analyze accounts? Then we are looking for someone like you to join our NMC Health team!

This position will be responsible for self-pay accounts and occasionally may assist with charge analyst duties.

The right candidate for this position must be organized and have strong customer service and computer skills. Must be able to communicate effectively with patients, families and outside vendors. Applies common sense and logic in the performance of job duties and in responding to patient and guarantor needs. Must be adept at managing varying duties and multiple tasks.

This position will help process healthcare assistance applications so math skills are required, and knowledge of IRS documents is highly preferred.

At times, this position assists our Charge Analyst by entering charges, researching charge issues, and following up with other departments in order to complete charge corrections. Therefore, understanding of revenue codes and charge codes is a plus.

Knowledge of medical billing is required with overall knowledge of 3rdparty payers and healthcare business office procedures. Familiarity with CPT and ICD-10 coding is preferred.

Education and Experience :

• High school diploma or GED required
• College or vocational training preferred
• Previous customer service required
• Meditech experience preferred
• Medical Billing Office or Patient Access experience required
• Bilingual Spanish speaking preferred

Knowledge, skills, and abilities :

Join our Team! NMC Health offers a family friendly environment with the latest technology and a knowledgeable staff. Here you'll find all departments work together as a team to live out our core values : respect, excellence, service, transparency, and trust.