Talent.com
Manager, CRM

Manager, CRM

ChipotleNewport Coast, CA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Manager, CRM

Cultivate A Better World

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

The Opportunity

As the Manager, CRM, you will be responsible for all lifecycle CRM activations related to the customer journey including, but not limited to : email, SMS, and push channels. The individual in this role is energized by, and passionate about, the ongoing evolution of CRM at Chipotle with a desire to play a pivotal role in creating a lifestyle brand and shaping a best-in-class program. As a subject matter expert, the Manager, CRM, collaborates with partners across the company and reports directly to our Sr. Manager, CRM & Loyalty.

What You'll Do

  • Own strategic output and for all lifecycle CRM campaigns across channels including journeys, triggered and transactional messaging.
  • Partner with cross-functional teams including : loyalty, personalization, and brand marketing to ensure a seamless guest experience.
  • Own the strategic plan to drive increased engagement from triggered lifecycle programs with a focus on audience segmentation, personalization, deliverability, and content optimization.
  • Partner with multiple vendors to develop solutions for upcoming projects and solve any current technical challenges.
  • Review, critique, route internally & externally, and QA lifecycle campaigns across email, SMS, and Push projects while adhering to project timelines.
  • Own key journey KPIs and partner with the Data, Insights & Analytics team on regular performance reporting.
  • Construct creative briefs and journey flows for triggered lifecycle communications and communicate effectively with partner agencies.
  • Manage messaging strategy within comms and roadmap for future CRM campaigns and optimizations.
  • Oversee flawless delivery of messages, troubleshooting issues when they arise and implementing learnings to mitigate future impact.
  • Partner directly with the Lead Product Analyst of Customer Activation to deliver a seamless experience for members across all touchpoints.

What You'll Bring To The Table

  • Bachelor's Degree (BA / BS) from 4-year college or university required.
  • 4-7 years of related marketing experience within email and other direct channels (SMS, push, etc.)
  • Strong understanding of existing and emerging email and mobile marketing best practices and technologies.
  • Excellent communication skills, including ability to effectively present content and recommendations to cross functional partners and senior leadership.
  • Proven experience in testing methodologies, versioning, and personalization.
  • Strong vendor management experience.
  • Ability to multitask and juggle multiple requests and projects in a fast-paced environment.
  • Strong organizational and time management skills.
  • Ability to work independently as well as collaboratively.
  • Pay Transparency

    A reasonable estimate of the current base pay range for this position is $113,000.00$158,000.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and / or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit WWW.CHIPOTLE.COM for more details.

    Who We Are

    Chipotle Mexican Grill, Inc. (NYSE : CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices.

    Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and / or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and / or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.

    serp_jobs.job_alerts.create_a_job

    Crm Manager • Newport Coast, CA, US

    Job_description.internal_linking.related_jobs
    Manager / Sr. Manager Product Marketing

    Manager / Sr. Manager Product Marketing

    TP-Link Systems Inc.Irvine, CA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Headquartered in the United States, TP-Link Systems Inc.The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity.With a comm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    CRM Specialist

    CRM Specialist

    TEKsystemsLos Angeles, California, United States
    serp_jobs.job_card.full_time
    Description : • We are seeking a hands-on CRM Marketing Specialist to lead the execution, optimization, and reporting of omni-channel campaigns across email, SMS, and push notifications.This role re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Sr. Manager, Technical Marketing

    Sr. Manager, Technical Marketing

    TP-Link Systems Inc.Irvine, CA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Headquartered in the United States, TP-Link Systems Inc.The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity.With a comm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    CRM Associate Manager

    CRM Associate Manager

    Live Nation EntertainmentLos Angeles, CA, US
    serp_jobs.job_card.full_time
    Live Nation is looking for an Associate Manager of CRM to help manage the operations and execution of Ticketmaster's multi-channel CRM campaigns, including email and push.We are seeking someone who...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Product Enablement Manager

    Product Enablement Manager

    Zenlayer, IncDiamond Bar, CA, US
    serp_jobs.job_card.full_time
    Zenlayer is the first massively distributed edge cloud provider, operating 290+ Points of Presence across 70+ countries.With accolades including PTC Best Networking Innovation, Outstanding Cloud, D...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Associate Product Manager-Marketing

    Associate Product Manager-Marketing

    International Association of Plumbing &Ontario, CA, US
    serp_jobs.job_card.full_time
    We are IAPMO®, a global team of experts engaging industry and government for a safer built environment.Our deep expertise in codes and standards is applied to our rigorous product testing, cert...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Regional Sales Manager - Consumer

    Regional Sales Manager - Consumer

    U.S. VentureSanta Fe Springs, CA, United States
    serp_jobs.job_card.permanent
    Reporting to the Director Regional Sales, you will be accountable for defining and implementing the sales and marketing strategies for an assigned segment within a U. AutoForce territory, ensuring t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Director of Sales, Transient - Waldorf Astoria Monarch Beach Resort

    Director of Sales, Transient - Waldorf Astoria Monarch Beach Resort

    HiltonDana Point, CA, United States
    serp_jobs.job_card.full_time
    Waldorf Astoria Monarch Beach Resort.Transient strategy in partnership with Revenue management and Marketing.They work with their team to solicit new FIT business, while maintaining relationships w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    CRM Manager

    CRM Manager

    Good AmericanLos Angeles, CA, US
    serp_jobs.job_card.full_time
    Good American is the first fully inclusive fashion brand that celebrates all dimensions of female power.Offering quality, style, and substance in every size 00-32, we are committed to challenging ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Product Manager

    Product Manager

    Jacuzzi GroupChino, CA, US
    serp_jobs.job_card.full_time
    Jacuzzi is transforming the way people experience wellness at home with.IoT platform for spas and hot tubs.Smart Tub digital experience — from designing new customer-facing features to drivin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Regional Product Manager (Brazil)

    Regional Product Manager (Brazil)

    SAMYANG AMERICA INCBrea, CA, US
    serp_jobs.job_card.full_time
    Samyang America stands as the #1 Gen Z brand, boldly shaping the future of food culture with innovative flavors, viral trends, and unforgettable brand experiences. We don’t just create food - ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Manager, Clinical Programs

    Manager, Clinical Programs

    ImmunityBioEl Segundo, CA, United States
    serp_jobs.job_card.full_time
    NASDAQ : IBRX) is a commercial-stage biotechnology company developing cell and immunotherapy products that are designed to help strengthen each patient's natural immune system, potentially enabling ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Product Manager

    Product Manager

    Robert HalfLos Angeles, CA, US
    serp_jobs.job_card.full_time
    We are looking for an experienced Product Manager to oversee the strategic development and management of the Semarchy xDM platform within our global enterprise. This role will play a key part in dri...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sr. Manager, CRM

    Sr. Manager, CRM

    Skechers U.S.A.Manhattan Beach, CA, US
    serp_jobs.job_card.full_time
    Skechers is seeking a strategic and data-driven Sr.CRM Manager to lead the planning, execution, and optimization of our email lifecycle program. This is a high-impact position responsible for shapin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Director of AI, CRM & Lead Systems

    Director of AI, CRM & Lead Systems

    Jason Emer, MDWest Hollywood, CA, US
    serp_jobs.job_card.full_time
    To architect, execute, and manage every layer of the digital infrastructure—from Salesforce CRM and AI communications to social automation, revenue tracking, app / landing page development, and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    CRM Field Clinical Manager - Los Angeles, CA

    CRM Field Clinical Manager - Los Angeles, CA

    Boston ScientificLos Angeles, CA, US
    serp_jobs.job_card.full_time
    CRM Field Clinical Manager - Los Angeles, CA.Additional Location(s) : US-CA-Los Angeles.Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance.At Boston Scientifi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Viking Cruises is hiring : CRM Audience Manager in Los Angeles

    Viking Cruises is hiring : CRM Audience Manager in Los Angeles

    MediabistroLos Angeles, CA, United States
    serp_jobs.job_card.full_time
    Reporting to our Senior Director of Database Marketing, this role plays a critical part in creating and activating customer and trade audiences across online and offline channels—including digital ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Regional Product Manager (Mexico)

    Regional Product Manager (Mexico)

    SAMYANG AMERICA INCBrea, CA, US
    serp_jobs.job_card.full_time
    Samyang America stands as the #1 Gen Z brand, boldly shaping the future of food culture with innovative flavors, viral trends, and unforgettable brand experiences. We don’t just create food - ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Product Manager

    Product Manager

    AxiomtekRowland Heights, CA, US
    serp_jobs.job_card.full_time
    This primary role reports directly to the VP of Product Marketing and is centered on Product Management.It is a multi-disciplinary position that requires strong technical product knowledge, an unde...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    VP, Product Manager

    VP, Product Manager

    Cathay Bank - HeadquartersEl Monte, CA, United States
    serp_jobs.job_card.full_time
    Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days