Seasonal Customer Support Associate
VirtualVocationsAlexandria, Virginia, United Statesjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Support Seasonal Teammate to assist during the holiday rush.
Key Responsibilities
Provide outstanding customer service by answering inquiries and resolving issues via email
Ensure orders meet the company's Happiness Guarantee and Lifetime Warranty
Collaborate with the year-round support team to enhance customer experience
Required Qualifications
1-2 years of retail or customer service experience, particularly with returns and refunds
Experience using help desk platforms such as Help Scout, Zendesk, or Intercom
Basic technical proficiency, including familiarity with internet concepts and photo editing software
Ability to multitask and manage time effectively in a fast-paced environment
Strong emotional intelligence and a collaborative spirit
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Customer Support Associate • Alexandria, Virginia, United States
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