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Customer Representative - Healthcare Support

Customer Representative - Healthcare Support

Disabled Veteran SolutionsErie, PA, USA
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๐Ÿš— Ready to Drive Change? Hello, superstar! ๐ŸŒŸ Disabled Veteran Solutions (DVS) is looking for a compassionate and detail-oriented Customer Representative to join our Customer Service Division. At DVS, you're not just answering phones - you're helping people get to the care they need. ๐Ÿฅ

๐ŸŽฏ The Mission As a Customer Representative, you'll assist 30-50 callers daily, helping them manage their healthcare. You're doing all the things, changing doctors, ordering new cards, helping to schedule appointments, and just generally being their health insurance wizard.

๐Ÿ“‹ The Details

  • ๐Ÿ›‘ You MUST reside in PA or OH , those are the only two states we are currently hiring from. (Live else where? Check out our other job listings)
  • ๐Ÿ•˜ Full-time position, Monday through Friday
  • โฐ 8-hour shifts between 8 : 00 a.m. and 5 : 00 p.m. EST
  • ๐Ÿง  2-week orientation to get you fully prepared
  • ๐Ÿ’ต Starting wage : $17 / hour

๐Ÿ› ๏ธ Your Secret Weapons

  • ๐Ÿ‘‚ Excellent listening skills and a calm, helpful demeanor
  • ๐Ÿคนโ€โ™€๏ธ Ability to multitask and stay organized
  • ๐Ÿ’– A genuine desire to help others
  • ๐ŸŽ’ Your Arsenal

  • ๐ŸŽ“ High school diploma (bonus points for additional education!)
  • ๐Ÿ“ž At least 1 year of customer service experience
  • ๐Ÿ’ป Comfortable using web-based systems and tools
  • ๐Ÿงพ Detail-oriented with strong follow-through
  • ๐ŸŒŸ Why DVS?

  • ๐Ÿ’ฐ Competitive pay and benefits
  • ๐Ÿช– Veteran-owned, nationally recognized company
  • ๐Ÿ“ˆ Real opportunities for growth and development
  • ๐Ÿค Inclusive, mission-driven team culture
  • What are you waiting for?

    If you're ready for a mission that matters... Let's do this! ๐Ÿ’ฅ

    Starts : November 5, 2025 Training : 8 : 30 a.m. - 4 : 00 p.m. (2 weeks) Regular Schedule : 8 : 00 am-4 : 30 pm or 8 : 30 am-5 : 00 pm., Monday through Friday All times are Eastern Standard

    A pre-employment drug screening and criminal background check are required prior to employment.

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    Customer Support Representative โ€ข Erie, PA, USA

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