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Client Experience Associate

Client Experience Associate

VirtualVocationsCedar Rapids, Iowa, United States
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A company is looking for a Client Experience Associate to provide exceptional support to clients attending workshops and booking services.

Key Responsibilities

Deliver warm, personalized support via phone, email, and SMS

Collaborate with internal teams to ensure smooth client workshop experiences

Research and resolve client inquiries or issues promptly

Required Qualifications

3+ years of experience in Customer Service or Client Experience roles

Strong client-first mindset with enthusiasm for helping others

Experience using CRM or ticketing systems

Proficiency with Microsoft Office or Google Workspace tools

Self-directed and motivated to deliver high-quality results

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Client Associate • Cedar Rapids, Iowa, United States

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