Logistics Account Coordinator
Our client, a leader in 3PL, is seeking a Logistics Account Coordinator to join their growing team in Chicago. This role offers a great opportunity to gain hands-on experience in a fast-paced environment with potential to move into Account Executive or Account Manager roles if desired.
Must Have : At least 1 year of experience at a brokerage (internships in carrier sales, dispatch, or similar roles are acceptable).
Responsibilities :
- Manage transportation logistics using a TMS (Transportation Management System)tracking shipments, updating events, and resolving delivery issues.
- Provide customer service by handling inquiries via phone and email.
- Process and upload customer paperwork accurately.
- Assist with carrier sourcing and compliance
- Collaborate with sales and customer service teams to ensure seamless operations.
- Conduct basic analytics and information gathering to support decision-making.
- Maintain organized customer records for compliance and internal tracking.
Requirements :
1+ years of experience at a brokerage (required)Internships in carrier sales, dispatch, freight brokerage, or similar are acceptable.Strong communication skills and ability to thrive in a fast-paced environment.Experience with Microsoft Excel; familiarity with TMS / logistics software is a plus.Detail-oriented, highly organized, and a self-starter.This hybrid role offers flexibility to work both remotely and in-office. If you're looking to grow your career in logistics, we encourage you to apply. Thank you!