QUALITY REVIEW MANAGER - SES - 60071262

Quality Review Manager

The Department of Children and Families Office of Quality and Innovation is seeking a dynamic Quality Review Manager to lead quality review teams across Florida. This high-impact role is ideal for professionals who thrive in collaborative environments and are committed to improving outcomes for children and families.

As a Quality Review Manager, you'll play a pivotal role in shaping the Department's quality review systems, mentoring supervisors, and influencing statewide practices. You'll work closely with leadership, analytics, and training teams to ensure reviews are comprehensive, consistent, and actionable.

The Quality Review Manager will play a key role in advancing quality improvement strategies, shaping program monitoring frameworks, and offering strategic guidance on initiatives aimed at enhancing outcomes for the individuals and families served, working in close collaboration with programmatic areas across the department.

Responsibilities include :

• Lead and supervise regional teams.
• Drive performance and accountability.
• Design and refine review instruments.
• Ensure consistency across teams.
• Conduct advanced case reviews.
• Engage in strategic communication.
• Facilitate cross-functional collaboration.
• Support training and capacity building.
• Participate in statewide meetings and knowledge sharing.
• Champion continuous improvement.

Minimum qualifications include :

Knowledge, skills, and abilities include :

The State of Florida is an Equal Opportunity Employer / Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and / or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.