Urgent Care Front Desk / MA

About Washington Health Medical Group (WHMG) Serving the communities of Fremont, Union City, and Newark, Washington Health Medical Group (WHMG) is a multi-specialty medical group that is a part of Washington Hospital Healthcare System in Fremont, California.

In support of WHMG’s mission to serve the community with the highest quality health care, WHMG's commitment to the patient first ethic and ensuring an excellent patient experience are strategic priorities.

This is rooted in effective partnerships with patients that yield better outcomes and effective and efficient care in a manner that demonstrates compassion and respect for the patients in our care.

For more information, visit our website at https :

• / / www.mywtmf.com /   Roles and Responsibilities Greets and receives patients in person and by telephone.
• Schedules appointments in an efficient and timely manner.
• Facilitates communication by routing phone calls to the appropriate clinic and / or person.
• Instructs patients on filling out their appropriate paper for registration.
• Checks patients in and out, schedules follow-up appointments, and prepares lab and x-ray slips if and when needed.
• Strictly follows all practice policies and procedures, including all HIPAA related policies and procedures.

Essential Functions :

Assists with Quality Assurance practices including monthly check of Log Binder to assure complete and accurate recordings of :

Job Type :