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Device-as-a-Service Manager

Device-as-a-Service Manager

Monster jobsIndianapolis, IN, US
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DAAS Lead / Manager : Job Description

Background

We are looking for an experienced and dynamic DaaS Manager to lead and deliver a full-scale Device-as-a-Service (DaaS) implementation project. The ideal candidate will have hands-on experience in managing large-scale IT hardware lifecycle management, DaaS procurement, and end-user computing solutions, along with strong client-facing and stakeholder management skills. This is a key role that demands technical proficiency, business acumen, and excellent communication capabilities.

Description

Key Responsibilities

DaaS Project Leadership

  • Lead the end-to-end execution of the DaaS program, including scoping, planning, implementation, and transition to operations.
  • Own the full lifecycle of end-user devices — from procurement to deployment, management, and retirement.

Procurement & Vendor Management

  • Manage and streamline DaaS procurement processes with OEMs (Dell, HP, Lenovo, etc.).
  • Drive commercial negotiations, contract finalization, and vendor performance tracking.
  • Build and maintain vendor catalogues aligned to organization / device standards.

    • Client Engagement

  • Act as the single point of contact for the client throughout the DaaS project lifecycle.
  • Present project updates, timelines, and risk mitigation plans to client stakeholders.
  • Ensure service delivery aligns with agreed SLAs, KPIs, and client expectations.
  • Responsible for preparing Weekly / Monthly / Quarterly review dashboards

    • Technical Oversight

  • Coordinate with internal IT teams for imaging, provisioning, MDM / UEM (e.g., Intune, Tanium, JAMF) integration.
  • Ensure zero-touch deployment and seamless end-user onboarding.
  • Collaborate with cybersecurity teams to ensure endpoint security compliance.

    • Budget & Cost Optimization

  • Track and manage project budget, forecast hardware requirements, and report ROI.
  • Identify cost-saving opportunities through optimized procurement and asset lifecycle management.
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