Supervisor of the Check Replacement Unit

Supervisor of the Check Replacement Unit

The NYC Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) seeks to hire a Supervisor for the Check Replacement Unit. The unit is responsible for processing stop payments, issuing replacements and submitting forged check requests for reimbursement for the payroll checks of employees of mayoral agencies, including the Board of Election and the New York City Housing Authority, the Department of Education, and CUNY Community Colleges. Under varying levels of managerial and executive direction, with latitude for independent initiative and judgment, the selected candidate will serve as the Supervisor of the Check Replacement Unit and will be responsible to :

• Coordinate the work of team members assigned to the Check Replacement unit by providing direction, facilitating good working relationships and promoting cooperation to achieve the unit and agency's objectives.
• Review Stop Payment Notices, check issuance requests, other agency / unit submissions for check replacement and account funding processes by examining documents and verifying completeness of original source documents to ensure agency guidelines are followed and operations are completed.
• Maintain liaison between City agencies and units obtaining and conveying information, providing feedback, in order to facilitate cooperation, coordinate activities and maintain current records.
• Prepare statistical and operational reports of unit activities by compiling, collecting and analyzing data, in order to provide management with information needed for decision-making policy and procedures.
• Monitor daily check disposition update files and PMS manual check refund form handling when submitted with Stop Payment Notice forms to ensure that check disposition updates occur as required by reviewing transaction files and reports, researching administrative materials, identifying issues and taking corrective action using appropriate procedures.
• Perform special projects as assigned and provide technical assistance in the operation, program, forms planning and development, by researching, analyzing problems and recommending solutions to assist management / and other stakeholders in meeting agency goals.
• Draft and edit policy and procedure manuals and guides by gathering information from governmental regulations, management policy decisions and background research, following agency formats, in order to standardize work activities in compliance with laws, regulations and policies.

Preferred Skills :

Qualifications :

1. A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical / administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity.

2. An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity.

3. A four-year high school diploma or its educational equivalent and six years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity.

4. Education and / or experience equivalent to "1", "2" or "3" above. However, all candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in "1", "2" or "3" above. Education above the high school level may be substituted for the general clerical / administrative experience (but not for the administrative, managerial, executive or supervisory experience described in "1", "2" or "3" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 years.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.