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Implementation Specialist

Implementation Specialist

Insight GlobalBrentwood, TN, United States
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Insight Global's client is a growing company that provides compassionate care to individuals with intellectual and mental health disabilities. They are committed to delivering specialized services to our community and are currently expanding their technological capabilities and so we are seeking a talented Implementation Specialist to join their as a 1099 employee on their team for the next 9-12 months. This role offers the opportunity to work in a dynamic environment, contributing to cutting-edge data solutions that drive their mission forward.

Responsibilities :

  • Execute and coordinate implementation tasks for enterprise systems; overall project management remains with Beacon’s project manager and applicable vendors.
  • Ensure implementations adhere to Beacon’s defined compliance, privacy, and security standards.
  • Lead market rollout activities from planning through go-live and stabilization in coordination with the project manager and vendor partners.
  • Conduct discovery sessions with stakeholder groups to document workflows, fit-gap analysis, and state-specific requirements; align configurations to standardized models.
  • Configure system elements such as programs, services, forms, workflows, scheduling, user roles and permissions, locations, and alerts; maintain reusable configuration playbooks.
  • Coordinate system integrations such as third-party applications (e.g., pharmacy, eMAR, EVV), CRM handoffs, secure file transfers, APIs, and billing feeds for eligibility, claims, and remittances.
  • Manage data migration processes including mapping, data cleansing, import, and validation for key entities such as clients, staff, payers, authorizations, and historical records; obtain business sign-off.
  • Plan and conduct testing activities including test case development, system and user acceptance testing, defect tracking, and go / no-go decision readiness.
  • Ensure implementations meet compliance with HIPAA, Joint Commission, LARA, HCBS, CMHAs, and other applicable standards; safeguard data quality and maintain audit trails.
  • Maintain detailed project documentation including decision logs, issue logs, timelines, and weekly status reports.
  • Adhere to change control processes and provide timely updates on status, risks, and issues.
  • Drive go-live readiness and post-go-live stabilization, including dry runs, cutover planning, daily triage, and extended support until transition to steady state.

REQUIRED SKILLS AND EXPERIENCE

  • 3-5+ years of experience
  • Experience implementing a healthcare platform & EHR
  • Building workflows and building forms
  • Critical thinking skills and go getter attitude, not timid
  • Bachelor’s degree or equivalent experience
  • Remote in TN, PA, VA, OH, MI, WI, MN, MO, IL, GA, and NC.
  • NICE TO HAVE SKILLS AND EXPERIENCE

  • HIGHLY PREFER VB Script experience
  • Experience in behavioral health or long term care settings
  • Experience implementing IDD
  • Experience with Core EHR
  • Basic SQL
  • Expected salary : $65-80k

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    Implementation Specialist • Brentwood, TN, United States

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