IT Build Room Consultant

We excited to announce we are expanding and looking to grow our team with a new IT Build Room Consultant!

Position Summary   The primary responsibilities for this position would be to build client laptops to include application installation.  Additional responsibilities would be to add / remove client users from Active Directory and Office 365, internal Centre break-fix issues, and setting up internal and client shipments.

To be considered for the role, all applicants must complete the following assessment :

• IT Build Room Online Assessment Essential Duties and Responsibilities  Problem management and escalation of issues in a timely manner  Prioritization of tasks and meeting of deadlines, excellent time management skills  Excellent troubleshooting and assessment skills  Excellent written / verbal communication skills  Must be a team player with outstanding customer service skills  Entry of timesheets, expense reports, and documentation on or before the deadline  Keep up to date on market trends, theory, and new ways of doing things; embrace change  Update client documentation Present progress reports to immediate supervisor and or Project Manager (if so assigned)  Help turn business problems into technical solutions  Manage deployment of equipment in compliance with established technology policies.  Participate in after-hours on-call schedule serving as the initial level of escalation for compute, storage, backup, automation, and virtualization issues.  Education / Experience / Certifications  0 - 2 years experience in IT-related study or field.  0 - 2 years of Field Experience Must possess basic knowledge and experience with :   Windows 10 & 11  Microsoft Office suite  Microsoft Office 365 and Autopilot Microsoft Windows Administration tools (AD Users and Computers)  Understanding of basic network concepts  Understanding of application, desktop, and server virtualization  Understanding of Desktop Deployment / Imaging  Bachelor’s Degree a plus  Desired Experience / Certifications  Certifications  CompTIA A+ Certification a plus  Windows Server 2012 / 2008 / 2016  Microsoft Office 365 Admin portal  Understanding of File Permissions (NTFS & Sharing)  Work Environment and Physical Demands   Work primarily in a climate-controlled environment with minimal safety / health hazard potential.   Occasional lifting (up to 50 pounds and occasionally lift and / or move up to 50 pounds) may be required  Reasonable accommodations can be made to enable individuals with disabilities / injuries to perform the essential functions of this role.  The noise level in the work environment is moderate.  Powered by JazzHR