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Customer Support Engineer-EMS-core, eterra, Habitat UI Job at Tata Consultancy S

Customer Support Engineer-EMS-core, eterra, Habitat UI Job at Tata Consultancy S

MediabistroMelbourne, FL, United States
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Join to apply for the Customer Support Engineer-EMS-core, eterra, Habitat UI role at Tata Consultancy Services

Overview

Join to apply for the Customer Support Engineer-EMS-core, eterra, Habitat UI role at Tata Consultancy Services .

Responsibilities

  • Expertise in troubleshooting, analyzing and solving GE e-terra, Habitat UI and DMS and related products.
  • Experience in modelling various electrical devices.
  • Able to troubleshoot issues using a variety of tools.
  • Able to diagnose and solve intermediate to advanced issues using a variety of troubleshooting methods.
  • Knowledge of both Transmission and Distribution electrical grids.
  • Familiarity with User Interface, SCADA and Modeling tools.
  • Direct experience installing, maintaining or supporting GE e-terra EMS products.
  • Working knowledge of TCP / IP protocols, IP addressing, routing, LAN, DNS, Active Directory, firewalls.
  • Base Salary Range : $90,000 - $140,000 per annum.

Qualifications

  • Experience in troubleshooting, analysis and problem solving for EMS-core products.
  • Familiarity with electrical grid systems (Transmission and Distribution).
  • Experience with UI, SCADA and modeling tools.
  • Experience with GE e-terra EMS products is preferred.
  • Networking knowledge including TCP / IP, IP addressing, routing, LAN, DNS, Active Directory, and firewalls.

    • Note : The original content contained multiple location blocks and postings that appeared to be duplicate or time-stamped entries. This refinement focuses on the core role description and required qualifications.

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    Customer Support • Melbourne, FL, United States

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