Job Title : Luxury Store Manager
Location : Scandia Home Beverly Hills
About Scandia Home
For over five decades, Scandia Home has been bringing the best of European-inspired bedding into discerning homes across the United States. Our story began in 1971 when a Seattle-based catalog company introduced the Scandia Down Ensemble, bringing the European way of dressing the bed to the American market. Today, Scandia Home continues to offer luxurious comfort, uncompromised quality, and enduring style, becoming synonymous with fine bedding worldwide.
Position Overview
As the leading brand for luxury down bedding and fine linens, Scandia Home is seeking an experienced Store Manager who enjoys operating in a uniquely entrepreneurial environment and managing multiple dimensions including sales, merchandising, marketing, staffing, outreach, and operations.
Responsibilities : Store Environment
- Maintain a luxury store environment that enhances our customer's experience with the brand.
- Ensure proper understanding and execution of all brand guidelines and procedures.
- Maintain visual standards that support the brand image.
- Oversee store operations including supply ordering, product maintenance, and workroom organization.
- Provide a consistent, high-quality store experience for all customers.
Sales
Achieve store sales and financial goals.Demonstrate and sell products, explaining benefits, features, prices, quality, and value.Cultivate a selling culture through the Scandia Home Difference and extensive product knowledge.Lead store outreach to interior design professionals.Ensure staff effectively build and maintain client databases to drive sales and loyalty.Customer Service
Deliver outstanding customer service to build and grow the business.Lead sales staff in providing exceptional white-glove service.Collaborate with customer service and other departments to optimize the customer experience.Maintain service quality by establishing and enforcing organizational standards.Merchandising & Purchasing
Curate merchandise displays to highlight product benefits.Identify desired products and manage relationships with outside vendors.Oversee merchandise orders for new and replenishment stock.Staffing & Team Management
Manage and develop the store team, providing motivation and support.Oversee scheduling, payroll, and administrative tasks.Create a positive, collaborative work environment.Handle staffing decisions including hiring, training, and performance management.Operations
Ensure efficient administrative operations including opening and closing procedures.Maintain cash handling records and financial reporting.Oversee inventory control to prevent losses and maintain stock integrity.Monitor and control store operating expenses.Other
Collaborate with other store locations as needed.Maintain brand knowledge and product expertise.Monitor competitive activities.Perform additional tasks as required.Plan and execute special events and promotionsQualifications :
Proven luxury retail management experience.Passion for fine linens, high-end textiles, and continuous learning.Strong connection skills with the ability to tell a compelling brand story.Knowledge of the Beverly Hills interior design community.Entrepreneurial mindset with strategic planning skills to build clientele.Demonstrated excellence in customer service and sales.Experience in direct buying and product curation.Inventory management proficiency.Superior communication skills, both spoken and written.Resilient, action-oriented, and solution-drivenCompensation Package :
Base salary plus commission incentive. (Listed Compensation range is Base + Commission)Medical and dental insurance.Merchandise discount.Paid vacation and sick days.401K retirement plan.If you are excited about this opportunity and meet the qualifications for our ideal candidate, please submit your resume. We look forward to sharing our vision for an exceptional retail experience at Scandia Home Beverly Hills!
