Oracle Support Engineer - Bilingual (English / Japanese)

3 days ago Be among the first 25 applicants

NEC Corporation of America provided pay range

This range is provided by NEC Corporation of America. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$71,000.00 / yr - $88,500.00 / yr

Direct message the job poster from NEC Corporation of America

Sr. Talent Acquisition Partner | Personally Interviews Candidates | AI-Enabled Sourcing | Hard-to-Fill Technical Recruiting | Trusted Business…

Location : Bellevue, WA (Hybrid - 3 days on-site / 2 days remote)

Must be authorized to work in the US without visa sponsorship or transfer, now or in the future.

NEC is seeking a Bilingual (English / Japanese) Oracle Support Engineer to join our Technical Support Engineering team in Bellevue, WA (Hybrid – 3 days in office, 2 days remote).

In this position, you will provide expert technical support for computer environments utilizing Oracle database products. Working closely with NEC's global teams in the U.S. and Japan, you will diagnose and resolve complex issues, improve support processes, and contribute to ensuring the stability and performance of mission-critical systems.

This is a Hybrid position, ideal for someone who thrives in a hands-on, collaborative environment and enjoys working across cultures and technologies and working from home 2 days a week.

Technical Troubleshooting (50%)

• Diagnose, debug, and resolve issues related to Oracle and server systems.
• Provide technical support to enterprise clients in Japan.
• Investigate and reproduce issues, analyze data logs, and perform root cause analysis.
• Resolve complex problems such as recovery failures, data corruption, and upgrade challenges.

System Implementation & Support (20%)

Process Improvement & Documentation (20%)

This list is intended only as a guide and summary of the typical functions of the position. It is not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties to which the employee may be assigned. An employee's supervisor may ask the employee to perform additional duties or take on additional responsibilities without notice. This list is neither complete nor permanent and may be amended at any time in the Company's sole discretion.

Education :

Experience :

Certifications (Preferred) :

The anticipated salary range for this position is $71,000 to $88,500 with a target annual 7.5% bonus; depending upon the selected candidate's relevant experience, the exact salary for the role may fall outside of this range. This role will also be eligible to participate in the Company's bonus / incentive program(s). NEC offers an extensive benefits program and the role will also include, a Health Insurance package with options that include multiple Medical and Dental coverage options, Pharmacy Insurance, Vision Insurance, Life and Accidental Death and Dismemberment Insurance, Salary Continuation and Voluntary Long-Term Disability Coverage, an Employee Assistance Program (EAP), Adoption Assistance Program, 401(k) with a 50% match up to 6% of employee contribution, 15 PTO days, 10 paid sick days, 11 paid public holidays, Continuing Education and Tuition Reimbursement, 2 paid Community Service Days, a Travel Assistance Program, Pre-Paid Legal plans.

At NEC, you'll join a global technology leader committed to innovation, collaboration, and continuous learning. You'll work alongside talented engineers solving complex challenges for enterprise clients — all while advancing your expertise in Oracle technologies infrastructure systems , and cross-cultural technical support

ABOUT NEC CORPORATION OF AMERICA

Headquartered in Irving, Texas, NEC Corporation of America (NEC) is a leading technology integrator providing solutions that improve the way people work and communicate. NEC creates the social values of safety, security, fairness and e?ciency to promote a more sustainable world where everyone has the chance to reach their full potential.

With a global team of 100,000, and 64,000+ technology patents, we deliver one of the industry's strongest and most innovative portfolios of communications, analytics, security, biometrics, and technology solutions that unleash customers' productivity potential. Through these solutions, NEC combines its best-in-class solutions and technology to solve today's most complex business problems. NEC Corporation of America is a wholly owned subsidiary of NEC Corporation, a global technology leader with a presence in 140 countries and $27 billion in revenues. Backed by 123 years of innovation and experience, NEC knows what it takes to change and stay ahead of technology's continuous evolution. It is our capability to leverage decades of award-winning technologies and research that has enabled NEC to remain an Information and Communications Technology (ICT) leader and through problem resolution, bring new value to people, organizations, and society.

NEC Corporation of America and its subsidiaries is committed to the maximum utilization of all human resources and the goal of Equal Employment Opportunity / Affirmative Action. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, marital status, disability, genetic characteristics, height, weight, arrest record pertaining to misdemeanors or status as a Vietnam era or special disabled veteran, or any other class protected by applicable federal, state, or local laws.

EOE-Minorities / Females / Protected Veterans / Individuals with Disabilities.

J-18808-Ljbffr