Ticket Seller|Part-time| Chartway Arena @ Old Dominion University

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

This is a front-line customer service position for Chartway Arena and ODU Athletic events. Ticket Sellers assist customers in person at the arena and ODU Athletic facilities in addition to handling phone calls. Transactions typically include ticket sales (working through customer seating and price requests, cash handling, credit card processing, using a computer), will call functions (locating tickets, researching confirmation details), and customer inquiries (understanding policies and procedures, providing accurate information, researching answers and transactions) while providing a high-level of customer service.

This role will pay an hourly wage of $17.00.

Benefits for PT roles : 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE : Applications are accepted on an ongoing basis; there is no application deadline.

About the Venue

Chartway Arena is a 9,100-seat multi-purpose arena located on the campus of Old Dominion University. Operated by OVG360 since it opened in 2002, Chartway Arena is known as one of the premier mid-sized collegiate venues in the country. Chartway Arena is home to Old Dominion Monarch Men's and Women's basketball, as well as concerts, family shows and other attractions for the Hampton Roads area.

Responsibilities

• Selling event tickets to patrons.
• Working customer service windows.
• Working will call windows.
• Answering phone inquiries.
• Working Chartway Arena events and ODU Football / Basketball / Volleyball / Soccer / Baseball games.
• Reconcile daily sales.
• Display outstanding customer service to all patrons.
• Provide accurate Chartway Arena and ODU Athletic information to patrons.
• Other duties and responsibilities assigned.

Qualifications

Strengthened by Our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.