Service Desk Level 2 Analyst
VirtualVocationsKansas City, Kansas, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Service Desk Level 2 Analyst.
Key Responsibilities
Provide second-level support for technical issues and incidents, including desktop, laptop, printer, mobile device, software, and network problems
Troubleshoot and resolve technical issues, escalating to appropriate support teams when necessary
Mentor and guide Level 1 analysts, ensuring timely resolution of service desk issues and customer satisfaction
Required Qualifications
Associate or bachelor's degree in computer science or related field preferred
HDI Support Center Analyst (HDI-SCA) certification
ITIL Foundation certification
Microsoft 365 Certified : Fundamentals and Endpoint Administrator Associate certifications
2-4 years of experience in a technical support role, with at least 1 year in a service desk environment
serp_jobs.job_alerts.create_a_job
Service Desk Analyst • Kansas City, Kansas, United States
Job_description.internal_linking.related_jobs
Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Service Center Analyst to provide first-line support and excellent customer service to users.Key Responsibilities Identify and resolve incidents within agreed Service L...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
The AMC Service Desk is the "Primary Technical Support Contact" for theatres.The Analyst I, Service Desk position effectively supports theatres in achieving AMC's goal of providing a best-in-class ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Master the skills to accelerate your career in real estate!.NorthPoint Development is a privately held commercial real estate operating company specializing in industrial, data center, and multi-fa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
- serp_jobs.job_card.promoted
Entry Level Insurance Sales - Overnight Travel Required
Platinum Supplemental InsuranceLiberty, Missouriserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Entry Level Insurance Sales Representative - No Sales Experience Required!
Platinum Supplemental InsuranceLiberty, Missouriserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Entry Level Insurance Sales - Luxury Travel Incentives
Platinum Supplemental InsuranceLiberty, Missouriserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Center Analyst
VirtualVocationsKansas City, Missouri, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Entry Level Insurance Sales - 4 Day Work Week
Platinum Supplemental InsuranceLeavenworth, Kansasserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Entry Level Insurance Sales Representative - Vehicle Required
Platinum Supplemental InsuranceLiberty, Missouriserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Entry Level Insurance Sales - Drivers License Required
Platinum Supplemental InsuranceLiberty, Missouriserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Entry Level Insurance Sales Representative - 4 Day Work Week
Platinum Supplemental InsuranceLeavenworth, Kansasserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Entry Level Insurance Sales - No Sales Experience Required!
Platinum Supplemental InsuranceLiberty, Missouriserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Entry Level Insurance Sales Representative - Luxury Travel Incentives
Platinum Supplemental InsuranceLiberty, Missouriserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Entry Level Insurance Sales Representative - Drivers License Required
Platinum Supplemental InsuranceLeavenworth, Kansasserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Analyst I, Service Desk
American Multi-Cinema, Inc.Leawood, KS, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Entry Level Insurance Sales Representative - Completed Training Required
Platinum Supplemental InsuranceLeavenworth, Kansasserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Entry Level Insurance Sales Representative - Overnight Travel Required
Platinum Supplemental InsuranceLiberty, Missouriserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Entry Level Insurance Sales - Bonuses and Travel Incentives
Platinum Supplemental InsuranceLiberty, Missouriserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Entry Level Insurance Sales - Completed Training Required
Platinum Supplemental InsuranceLeavenworth, Kansasserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Entry Level Insurance Sales Representative - Bonuses and Travel Incentives
Platinum Supplemental InsuranceLiberty, Missouriserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Analyst Rotational Program
NorthPoint Development LLCRiverside, MO, USserp_jobs.job_card.full_time +1