Revenue Director II (Tax Administration Division)

Posting Expires : 10 / 05 / 25 Salary Range : $97,519.89 - $120,000.00 General Description and Classification Standards : The Revenue Director II is a senior leadership role responsible for overseeing the daily operations of the Tax Administration Division within the Office of Revenue. This position leads a team of revenue professionals and ensures the efficient processing and compliance of various business taxes and permits, including : Occupational, Professional, Insurance, and Financial Institution Tax Certificates Public Vending Permits Excise Taxes : Tax by the Drink, Hotel / Motel Occupancy, Car Rental, Wholesale Malt Beverage, and Wholesale Wine / Liquor The Revenue Director II will play a key role in aligning operational execution with strategic objectives, fostering a culture of collaboration, and driving continuous improvement across the division. Supervision Received :

• Essential Duties and Responsibilities : These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. Lead, manage, and develop a team of revenue personnel responsible for business tax processing and administration. Direct daily operations of the Tax Administration Division, ensuring compliance with applicable laws, ordinances, and internal policies. Oversee the issuance and renewal of tax certificates and permits across multiple tax categories. Recommend and implement process improvements, including technology upgrades and workflow enhancements. Develop and deliver training programs for Tax Administration staff to ensure operational excellence and regulatory compliance. Prepare and present reports, dashboards, and strategic updates to executive leadership and stakeholders. Collaborate with internal departments, external partners, and the public to resolve issues and improve service delivery. Act as a knowledge expert and a highly informed communicator on both state and local tax and permit regulations. Lead change management efforts related to system development and modernization initiatives. May perform other duties as assigned. The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization. Knowledge Skills and Abilities : This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully, it is not an exhaustive list. Skilled at identifying and understanding business financial statements, federal tax returns, and state tax returns. In-depth knowledge of occupational tax, excise tax, and permitting laws and regulations, processes, and compliance requirements. Strong leadership and team management skills, with the ability to motivate and develop staff. Excellent organizational, analytical, and problem-solving skills. Ability to communicate effectively with a diverse range of internal and external stakeholders. Proficiency in municipal tax software and financial reporting tools. Detail-oriented with strong follow-up and organizational skills. Ability to work under pressure and meet deadlines. Excellent analytical and problem-solving skills. Strong attention to detail and accuracy. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Excellent communication and interpersonal skills. Strong organizational and time management skills. Minimum Qualifications : Education and Experience -
• Bachelor’s degree in Public Administration, Accounting, Finance, Business Administration, Economics, or a related field and / or equivalent combination of experience and training. At least seven (7) years of progressively responsible experience in revenue administration, tax compliance, auditing, or regulatory enforcement, including three (3) years in a management or supervisory capacity. Strong knowledge of government revenue systems, tax administration practices, business code enforcement, and applicable laws and regulations. Demonstrated experience in managing budgets, personnel, and large-scale compliance initiatives. Excellent leadership, communication, and analytical skills. Licensures and Certifications -
• Certification in project management, Lean Six Sigma, or similar process improvement methodologies. Preferred Requirements -
• Master’s degree in Accounting, Finance, Business Administration, Public Administration, or related discipline. Experience with enterprise tax systems and digital permitting platforms. Familiarity with local government operations and public sector financial regulations. Work Schedule : This position follows the City’s hybrid work schedule policy as assigned by the Department of Human Resources Commissioner and requires in-person work at City worksites / facilities at least four (4) days per week, with the option to work remotely one (1) day per week, based on eligibility, departmental needs, and supervisor approval. The hybrid work schedule is subject to change at any time to five (5) days in-person work.