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Advocacy Coordinator

Advocacy Coordinator

Project Woman of OhioSpringfield, OH, US
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Job Description

Job Description

Salary : 48,000 / annual

Job Description : Advocacy Coordinator

JOB TITLE : Advocacy Coordinator

DEPARTMENT : Administrative Offices

FLSA STATUS : Exempt, Full-Time, Salary

SALARY : $48,000

REPORTS TO : Program Director

EXPECTATION OF ALL EMPLOYEES

To support Project Womans mission and values by exhibiting the following behaviors : confidentiality and respect for all survivors, Trauma-Informed Responses and Approaches, service excellence and job competence, collaboration and team player, and commitment to our community. All employees of Project Woman serve as role models of work and behavior standards for Project Woman in and outside of the workplace including social media profiles and any other forums.

POSITION SUMMARY

Under the direct supervision of the Programs Director; provides management and coordination of Advocacy Services. May also serve as an active member of the Project Woman leadership team, contributing to organizational planning and decision making.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Coordinates all aspects of Advocacy Services Program including the 24-hour crisis line and on-call response.

2. Provides direct supervision of all staff associated with Advocacy, ensuring services are trauma-informed, survivor- defined, and holistic for survivors.

3. Builds and maintains collaboration between Project Woman and local hospitals, law enforcement agencies and other community agencies.

4. Facilitates Interdisciplinary Team (IDT) and serves on other internal agency committees as assigned.

5. Trains Project Woman staff, staff of social service agencies and other stakeholders and partners related to rights, resources, and advocacy for victims of crime, particularly domestic / intimate partner violence, stalking, sexual assault, and human trafficking as assigned.

6. Collects and maintains documentation and data in accordance with agency policy and procedure, government regulations, funding requirements, and in keeping with Violence Against Women Act and best practices.

7. Maintains monthly Program statistics; manages database as necessary to ensure accurate data tracking. Maintains outcome measurement for the Program; provides all necessary Program reporting per agency and funding requirements.

8. Assists the agency in meeting its PQI, evaluation, and reporting as required by federal, state, and local.This includes participating in the collection, interpretation, and application of data, contributing to the development of project and agency objectives and outcomes and indicators, and setting goals, as well as using program and client outcome data to improve service delivery.

9. Participates in rotation of Crisis Response to hospital and law enforcement as necessary; Provides back-up to on-call advocates to ensure adequate coverage and Crisis Response needs are met.

10. Participates in local Coordinated Community Response Teams as assigned. Assists in developing and maintaining local CCRTs and SARTs in regional service area. Serves on Anti-Human Trafficking Coalition and participates in MDT through the Child Advocacy Center.

11. Networks with state and national coalitions as assigned, representing Project Woman on assigned committees and caucuses.

12. Assists with reaccreditation process through the Council on Accreditation.

13. Performs other duties as needed, requested, or as assigned.

QUALIFICATIONS

  • Bachelors degree required.
  • Prior experience working with domestic, intimate partner, and sexual violence survivors.
  • Registered Advocate status preferred, or willingness to receive registered advocate status after employment commences.
  • Demonstrated leadership and team management capabilities.
  • Excellent written and oral communication skills and problem-solving abilities.
  • Detail oriented and works with a high degree of accuracy.
  • Strong organizational abilities and team participation skills.
  • Ability to multitask and meet changing deadlines.
  • Must be self-directed and able to complete projects with limited supervision.
  • Maintain staff and Survivor confidentiality.
  • Ability to work with a diverse population and provide culturally competent advocacy.
  • Stay informed of community resources and coordinated community responses.
  • Maintain a level of comfort and ability around basic technology (email, databases, etc.) as well as future systems as our technology needs progress and implement within scope of duties.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

  • General knowledge of domestic abuse, sexual abuse, social services, community organizations, and health services.
  • Understanding of Trauma-informed approaches, survivor-defined advocacy, and crisis intervention.
  • Ability to establish and maintain professional boundaries.
  • Ability to remain calm in crisis situations.
  • Excellent interpersonal and communication skills.
  • Caring, honest, and cooperative nature.
  • Supportive, sensitive, and empathetic personality.
  • Strong problem-solving skills.
  • Ability to be flexible.
  • Ability to provide responsive services to a diverse population of program participants.
  • Ability to maintain a positive attitude.
  • Ability to work collaboratively and independently.
  • Ability to respect confidentiality of information learned through providing services; Consistently represent the mission and philosophy of the agency.
  • Maintain effective and cooperative relationships with community partners, participants, other employees, and volunteers.
  • COMPETENCIES

  • Respectfulness & Relationship Building : Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.
  • Commitment to Quality Service : Builds and maintains client / community satisfaction with the services offered.
  • Team Focused & Collaborative : Promotes cooperation and commitment within a team to achieve goals and objectives.
  • Self-Accountability & Work Standards : Sets high standards of performance for self and assumes responsibility and accountability for successfully completing assignments or tasks.
  • Stress tolerance & Unflappability : Maintains composure in highly stressful or adverse situations.
  • Professionalism and Personal Boundaries : Conducts self within appropriate and expected professional boundaries and policies.
  • Conflict Management : Helps others to effectively resolve complex or sensitive disagreements or conflicts.
  • Valuing Diversity : Helps to create an environment that embraces and appreciates diversity.
  • Confidentiality, Integrity, Ethics and Trust : Maintains confidentiality and earns others trust and respect through consistent honesty and professionalism in all interactions.
  • WORK ENVIRONMENT AND PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is generally performed in a standard office environment and is moderately active. Work may include sitting and standing for long periods of time. Work in this environment will result in regularly assisting people in acute distress or crisis.

    While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.

    MENTAL DEMANDS

    While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex inter-personal issues on behalf of survivors; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with community partners, staff, vendors, survivors, the public and others encountered in the course of work, some of whom may be dissatisfied or abusive individuals. Employees must be able to control their emotions and remain calm. This is a high stress occupation and self-care is essential as is the ability to handle stress in a positive manner.

    JOB RELATIONSHIPS

    Supervises : Advocates

    Supervised by : Programs Director

    ACKNOWLEDGEMENT

    This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    The employees signature below constitutes the employee's understanding of the requirements, functions, and duties of the position.

    Equal Opportunity Employer : Project Woman of Ohio is committed to building and maintaining a workforce that reflects human diversity and improves opportunities for all. The agency is committed to equal opportunity, affirmative action, and eliminating discrimination. Project Woman does not discriminate on the basis of age, ancestry, color, disability, gender identity or expression, national origin, race, religion, sex, sexual orientation, or any other basis under the law, in its employment.

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