Post Sales Revenue Operations Manager

A company is looking for a RevOps Manager focusing on post-sales operations.

Key Responsibilities

Implement post-sales strategy, processes, and procedures to enhance customer experience

Own and manage a framework for measuring and tracking post-sales metrics and KPIs

Utilize customer data for forecasting, predictive modeling, and driving customer satisfaction

Required Qualifications

5+ years in an operations or strategy role focused on customer success and professional services

Strong analytical skills with experience in data and metrics for decision-making

Understanding of customer success tools such as CRMs and BI tools

Experience in building and implementing customer success strategies

Experience working in a SaaS or software development environment