Job Description
We are seeking a Network Service Operations Engineer to design, maintain, and support LAN, WAN, and network security infrastructures across regional and global environments. This role provides high-level technical support to our managed service partner, ensuring robust and scalable network performance. The ideal candidate will be proficient in advanced engineering and administration of multiprotocol routers, SDWAN, multilayer switches, network security devices, and network management systems.
Responsibilities
- Manage, troubleshoot, and resolve network incidents efficiently
- Serve as primary contact for business units and managed service partners
- Design, evaluate, and implement cost-effective, scalable, and secure global networking solutions
- Maintain network documentation, hardware / software standards, and configuration guidance
- Support LAN, WAN, Security, and Cloud initiatives
Requirements
Experience : 0–3 years in network engineering or related fieldTechnical Knowledge :VLAN, MPLS, Routing protocols (BGP, OSPF), DNS, DHCP, QoS, Proxy
Cisco switching / routing, Nexus, ASA-X, wireless, ISEFortiGate Firewall, IPS, SDWAN, FortiManager, FortiAnalyzerF5 APM / GSM / LTM / WAFCloud Platforms : AWS and Azure experience preferredTools : ServiceNow experience is a plusCertifications : CCNA, CCNP or equivalent (preferred)Education : Bachelor's degree (preferred)Soft Skills :Strong written and verbal communication
Proven ability to collaborate with stakeholders and gather requirementsCustomer-focused mindset with excellent service deliveryPRIMARY LOCATION
Central Tech Unit Plymouth MI
J-18808-Ljbffr