Patient Care Manager
Advance Hospice Care. Lead Clinical Excellence. Inspire Compassionate Teams. We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the delivery of high-quality, compliant hospice services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance.
As a Hospice Patient Care Manager, you will :
- Oversee and direct patient care services to ensure the delivery of high-quality hospice care
- Manage visit scheduling, including reassigned, missed, declined, or rescheduled visitsmaking decisions based on clinical judgment and priority
- Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner
- Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes
- Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance
- Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures
- Support performance improvement initiatives, quality assessments, and operational efficiencies within your location
About You Qualifications What You'll Bring :
Current RN license in the state of employmentGraduate of an accredited nursing programMinimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care settingDemonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC)Knowledge and compassion for terminally ill patients and their familiesAbility to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgroundsStrong interpersonal, organizational, and leadership skillsCompetency in clinical documentation and technology systemsPreferred Qualifications (Not Required) :
Bachelor of Science in Nursing (BSN)Previous leadership, team management, or supervisory experience in hospice or home healthFamiliarity with EMR systems and telehealth platformsCertification in Hospice and Palliative Nursing (CHPN)We Offer :
Benefits for All Associates (Full-Time, Part-Time & Per Diem) :Competitive Pay401(k) with Company MatchCareer Advancement OpportunitiesNational & Local Recognition ProgramsTeammate Assistance FundAdditional Full-Time Benefits :Medical, Dental, Vision InsuranceMileage Reimbursement or Fleet Vehicle ProgramGenerous Paid Time Off7 Paid HolidaysWellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)Free Continuing Education Units (CEUs)Company-paid Life & Long-Term Disability InsuranceVoluntary Benefits (Pet, Critical Illness, Accident, LTC)Ready to Join a Team That Cares? Apply today and help us lead the way in delivering hospice care that truly matters.