Medical Equipment Customer Service Representative

Job Opportunity : Customer Service Representative

Rotech Healthcare Inc. is a national leader in providing medical equipment and services. We are looking for a dedicated Customer Service Representative to join our team. In this role, you will be responsible for managing patient information and ensuring smooth communication for durable medical services and respiratory products. Your duties will include updating records, coordinating paperwork, and providing technical assistance to customers. You will also work with insurance agencies to resolve customer issues and may be required to cover on-call duties, drive company vehicles, and make deliveries.

Qualifications for this position include a high school diploma or equivalent, with preferred experience in the medical field, medical billing practices, and administrative record management. Skills such as effective communication, attention to detail, and the ability to multitask are essential. You should also be proficient in using Microsoft applications and office equipment.

Rotech offers a comprehensive benefits package including paid time off, overtime pay, commission, employee discounts, recognition programs, and various health and wellness benefits. If you are interested in making a meaningful impact in healthcare, we encourage you to submit your resume.