Assistant Community Manager
Job Summary : The Assistant Community Manager is to assist the Community Manager in effectively managing the assigned property. In the Community Manager’s absence, the Assistant Community Manager will assume all responsibilities associated with accomplishing property objectives as set forth by the Regional Supervisor and Keener Management.
Responsibilities and Duties :
- Conducts all business in accordance with company policies and procedures, Fair Housing laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing.
Income Collection :
Maintains accurate resident records. Updates daily all rents, deposits and application fees received from residents.Issues appropriate notices when necessary (e.g., late payments, eviction notices, return check, memos).Ensures that all deposits and application fees have been paid prior to move-in.Posts incoming money, prepares deposits, and delivers to bank prior to 2 : 00 pm each day, if applicable.Resident Relation :
Promotes and maintains the Keener Care attitude.Answers telephones and assists or directs callers to correct party.Maintains daily status of apartments.Inputs information from applications into the computer.Responds to residents’ complaints.Marketing :
Must be knowledgeable of all phases of leasing and resident retention.Works with lease renewals each month.Greet prospective clients, shows community, and performs leasing duties as needed.Administrative :
Updates required reports concerning move-out notices, activity, etc., on a daily basis and provides information the to the Community Manager.Organizes and files all applicable reports, leases, and paperwork.Qualifications :
Position requires at least one year experience in on-site property management.Must have basic computer knowledge and type 30 wpm.Computer Skills : Word processing software, spreadsheet software, Internet, email software, and on-site rental system software.
Physical Requirements :
Stand and walk or sit alternatively depending on specific needs of the day.Have occasional need to perform physical activities such as bending, stooping, squatting, climbing stairs, and lifting.IsExpired : false
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