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Field Service Manager
Field Service ManagerCrown Equipment Corporation • Johnstown, OH, US
Field Service Manager

Field Service Manager

Crown Equipment Corporation • Johnstown, OH, US
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Overview

Join to apply for the Field Service Manager role at Crown Equipment Corporation

Location : New Albany, OH, US, 43031

Responsibilities

  • Direct, manage, train, motivate, and monitor job performance of Field Service Technicians. Ensure safety practices. Review paperwork and timecards.
  • Recruit, interview, develop, and evaluate service personnel. Counsel direct reports.
  • Maintain good customer relations and improve customer retention. Maintain direct contact with current or prospective customers. Resolve complaints. Prepare customer service repair quotes, presentations, cost reports, etc.
  • Pursue and develop new service business. Administer Company goals and policies. Maintain paper flow, records, and reports.

Qualifications

  • High school diploma and prior experience as a Field Service Technician
  • Prior experience as a Dispatcher and / or Supervisor preferred
  • Strong technical / repair knowledge
  • Good communication, interpersonal, motivational , and computer skills with Microsoft Office Suite experience
  • Valid driver's license, good driving record, and the ability to safely operate lift trucks

    • Work Authorization

    Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

    Compensation And Benefits

    Crown offers an excellent wage and benefits package for full-time employees including Health / Dental / Vision / Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

    EOE Veterans / Disabilities

    Nearest Major Market : Columbus

    Nearest Secondary Market : Dublin

    Job Segment : Service Manager, Maintenance, Field Service, Manager, Warehouse, Customer Service, Manufacturing, Management

    Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Other

    • Industries

  • Manufacturing

    • No agency calls please.

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    Field Service Manager • Johnstown, OH, US