Part-time Front Office Assistant (Weeknights and Evenings Only)- Philadelphia (Kensington), PA

Day in the Life of a Front Office Assistant

Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.

Maintain friendly, professional attitude towards patients, offer a "white glove" experience.

Provide an exceptional experience by guiding new patients through their intake process.

Collect urine and saliva samples for patient drug screens as needed.

Maintains daily financial records and reports.

Coordinates with medical and clinical staff to coordinate intakes.

Provides clerical and logistical support.

Oversees patient accounts and financial responsibilities.

At minimum, High School Diploma or GED required.

Customer Service experience in a fast paced environment preferred.

Experience in healthcare, addiction medicine, office administration preferred.

Lived Addiction experience is a plus.

It is expected that Front Office Assistants have flexibility to support on weekends and if applicable, evenings. Expected hours for this role are 37-40 hours per week. See specific schedule requirements below.

Monday; 4 : 00 PM - 8 : 30 PM

Tuesday; 4 : 00 PM - 8 : 30 PM

Thursday; 4 : 00 PM - 8 : 30 PM

Saturday; 7 : 30 AM - 3 : 00 PM

Sunday; 7 : 00AM- 1 : 00 PM

Have a daily impact on many lives.

Excellent training if you are new to this field.

Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.

Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.

Opportunity to save lives everyday!

Medical, Dental, and Vision Insurance

PTO

Variety of 401K options including a match program with no vesture period

Annual Continuing Education Allowance (in related field)

Life Insurance

Short / Long Term Disability

Paid maternity / paternity leave

Mental Health day

Calm subscription for all employees