Customer Service Representative(Onsite) Location: Whippany, NJ (On-site)Stellent IT LLC • Whippany, NJ, United States
Customer Service Representative(Onsite) Location : Whippany, NJ (On-site)
Stellent IT LLC • Whippany, NJ, United States
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job_description.job_card.job_descriptionAct as the first point of contact for customer inquiries via phone, email, and in-person. Provide accurate product and service information, resolve issues, and ensure timely follow-up. Support customer orders, billing questions, and service requests. Document and relay customer feedback to management to improve service quality. Build and maintain strong relationships with customers and vendors to support company growth. Qualifications High school diploma or GED required; Associate's or Bachelor's degree preferred (Business Administration, Communications, or related field). 2+ years of administrative / executive assistant experience. 1+ year of customer service or client-facing experience. Experience working with NCR and / or AS400 platforms strongly preferred. Strong proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Excellent verbal and written communication skills. Highly organized, detail-oriented, and able to manage multiple priorities simultaneously. Professional demeanor, discretion, and strong interpersonal skills. Experience in the food distribution or manufacturing industry a plus. Familiarity with order management or CRM systems. Problem-solving mindset with ability to remain calm under pressure. Team player who can also work independently. Opportunities for professional growth within E&S Foods. Health, dental, and vision insurance options. Paid time off, holidays, and retirement plan participation.
Job Title : Customer Service Represntative
Location : Whippany, NJ (On-site)
Interview Process : Virtual
Job Description :
Client is seeking a motivated and versatile professional to serve This dual role provides direct support to company leadership while also ensuring our customers, vendors, and partners receive outstanding service. The ideal candidate thrives on organization, problem-solving, and communication, balancing executive-level administrative tasks with day-to-day customer support responsibilities in a fast-paced, onsite environment.
Key Responsibilities
Executive Assistant Responsibilities
- Draft, edit, and prepare reports, presentations, and correspondence.
- Assist with project tracking, deadlines, and follow-ups for leadership initiatives.
- Organize company records, files, and databases for efficiency and compliance.
- Handle sensitive information with a high degree of confidentiality and discretion.
Customer Service Responsibilities
Experience :
Preferred Skills
Italian & Spanish language a plus.
Benefits - Competitive compensation package.
Himanshu Goswami
Sr. IT Technical Recruiter
Stellent IT
Phone
3217856032
Email : Himanshu.goswami
@stellentit.com
Gtalk : Himanshu.goswami
@stellentit.c
om
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Customer Service • Whippany, NJ, United States
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