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Nursing Director Case Management and Social Work Lowell General Hospital

Nursing Director Case Management and Social Work Lowell General Hospital

Tufts MedicineLowell, MA, US
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Lowell General Hospital

Lowell General Hospital has delivered high-quality and compassionate care since 1891. Our two inpatient hospital campuses, Cancer Center, Heart and Vascular Center, four urgent care locations, affiliated physicians and outpatient facilities provide state-of-the-art technology and a full range of specialty services in the Merrimack Valley.

Job Overview

Reporting to the Vice President of Patient Care Services and Chief Nurse Executive, this position has oversight of all clinical and administrative functions of the case management and social work departments in a four-time designated ANCC Magnet designated organization, and supports a dynamic staff of approximately 50 individuals. This candidate will have strong alignment and engagement across the Tufts Medicine entities and providers in support of system and organization care management goals.

Job Description

Minimum Qualifications :

  • Massachusetts RN Licensure.
  • 7 Years of RN Experience with at least 5 years of management experience.
  • Current Basic Life Support (BLS) Certification.
  • Bachelor of Science in Nursing (BSN).
  • Master's Degree in Health Administration, Nursing, Business Administration, or another related field.

Duties and Responsibilities :

  • Initiates and manages change, ensuring appropriate support and resources to staff.
  • Creates opportunities for multidisciplinary forums in order to solve problems and facilitate planning.
  • Monitors and ensures excellence in the clinical practice of nursing and the delivery of patient care on unit.
  • Integrates the nursing service philosophy into all unit practices and programs.
  • Keeps current with literature regarding changing practices, interventions, and research in patient care and health care delivery.
  • Utilizes a performance improvement process to assess the response to care from patients, families, and others.
  • Provides leadership in setting the direction of the unit and is responsive to changing internal and external factors.
  • Maintains open communication with managers whose departments provide support services to the clinical area in order to ensure the appropriate level of service at all times.
  • Manages human, fiscal, and other resources needed to support clinical nursing practice and positive patient outcomes.
  • Provides leadership in developing quality driven and cost-effective programs of care.
  • Monitors and critically analyzes resource utilization of the unit.
  • Collaborates with physicians, hospital administrators, and other relevant groups on methods of delivering care.
  • Ensures appropriate staffing plan to accommodate changing needs of the unit.
  • Utilizes knowledge of federal, state, hospital, unit and accreditation agencies standards, policies and procedures to direct patient care.
  • Oversees operating and capital budget; implements strategies to improve efficiency and reduce costs.
  • Creates and fosters a learning environment that facilitates the professional growth and development of staff.
  • Oversees written policies and procedures.
  • Physical Requirements :

  • Ability to sit for extended periods of time.
  • Occasional lifting of 5-15 lbs and turning patients.
  • Occasional twisting, bending, reaching, pushing / pulling, sitting, kneeling, and squatting.
  • Skills & Abilities :

  • Ability to effectively communicate with patients, families, physicians, and healthcare team.
  • Ability to maintain and develop clinical knowledge, judgment, and skills.
  • Knowledge of and application of the nursing process.
  • Possesses strong clinical and theoretical skills.
  • Demonstrates proactive approach.
  • Job Profile Summary

    This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role focuses on performing the following Nursing Leadership duties : Controls, directs, and participates in the activities of the organization through a hierarchy of managers and supervisors. Responsibilities also include long-term strategic planning, determining the policies of the organization, and allocating its resources and making decisions regarding organization growth and diversification to accomplish entity's vision. A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and / or directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and / or indirect reports. A role that manages experienced professionals who exercise latitude and independence in assignments. Responsibilities typically include : policy and strategy implementation for short-term results (1 year or less), problems faced are difficult to moderately complex, and influences others outside of own job area regarding policies, practices and procedures.

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    Director Case Management • Lowell, MA, US

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