Seasonal Retail Sales Lead, Part Time (Water Tower Place)

Seasonal Retail Sales Lead, Part Time (Water Tower Place)

Squishable is a close-knit team of designers, artists, pop culture-fanatics, and lovers of all things adorable. Together we create the cutest, cuddliest, (and sometimes downright unusual) plush and lifestyle products in the world. With the millions-strong Squishable fan community cheering us on (and a lot of cupcakes, coffee, and karaoke) we make people say "awww." Our offices are in a sunny Soho loft in NYC, and downtown Washington DC.

We Are Squishable! Join our team this holiday season as a part-time Seasonal Retail Sales Lead at Squishable! We're looking for enthusiastic and customer-focused individuals to help spread holiday cheer in our stores. This role is crucial during our busiest time of the year, and you'll be instrumental in delivering exceptional customer experiences. We strive to create a customer experience that is based on sharing our love and passion for the brand while building long-lasting relationships with our customersturning friends into fans. As we experience rapid growth, we are looking for career-driven leaders who are obsessed with creating a unique and exceptional customer experience. We need great people to represent the brand where it matters mostin front of our customers. These leaders will be part of shaping the voice and character of the Squishable store experience.

The ideal candidate will be a natural-born leader who loves the store experience. They will be passionate, driven, and highly organized with a desire to bring happiness to people's lives. Additionally, they will be confident, creative, bright, friendly, adaptable, and able to consistently perform at the highest level. Candidates must be well-spoken and confident in their ability to interact with people at all levels while remaining calm and organized at all times.

What Does a Squishable Seasonal Retail Sales Lead Do

Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values

Enforces sales strategies, initiatives, and growth across all categories

Productivity Management : holds self and sales team accountable for personal sales

Acts as a brand ambassador in the local market / mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)

Solution-oriented and forward-thinking in resolving customer issues; partners with Store Manager and / or District Manager / Regional Manager as appropriate

Develops both individual and team product knowledge skills to stay up-to-date on all current Squishable in-store products

Assists in supervising the team on a daily, weekly, and monthly basis to meet goals and utilize Company tools; empowers others and encourages individual growth

Able to provide feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager

Other Qualifications

Two plus years of relevant supervisor experience in a high-volume, fast-paced, challenging, and creative customer-facing environment.

Passion for people! A dynamic and engaged leader who has a passion for empowering, inspiring, motivating, teaching & developing team members.

Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.

Feedback is a gift! Ability to receive and provide constructive feedback and recognition to every team member, to ensure we have an open and transparent culture of high-performance standards.

High emotional intelligence with the ability to work with and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven.

Teams Win! Must be a team player who fosters a collaborative and engaged team environment.

Willing to work a flexible schedule, including early mornings, nights, overnights, weekends, and holidays as needed

Proficient with Microsoft Office Suite or related software

Ability to transport stock as may be required; lifting cartons up to 25 lb.

Duration : November 1, 2025 January 5, 2026

Availability Requirements : Some peak weekend and holiday work may be required.

Pay range is $16.60-17.00 an hour